Health Information Systems Support Officer

Notice: WA Health is implementing a new online recruitment system, Corporate Recruitment Advertising Management System (CRAMS), which will replace the current Recruitment Advertising Management System (RAMS). If this is your first application using this new platform, an account will be automatically registered for you as you submit your first application. This platform, and your user account, is separate to the https://www.jobs.health.wa.gov.au/ recruitment platform, and therefore requires different log in details. Job applications are moving to the new system between December 2024 and July 2025. If you are looking for other vacancies within WA Health, visit https://www.jobs.health.wa.gov.au/ for all advertised jobs. If you have any questions or difficulties, please direct your queries to the contact person listed on the job advert that brought you to this site.

Health Information Systems Support Officer

Location

Perth Children's Hospital, QEII Campus, Nedlands

Unit/Division

Child and Adolescent Health Service - Child and Adolescent Health Service

Work Type

Fixed Term - Full Time, Fixed Term - Part Time, Permanent - Full Time, Permanent - Part Time, Casual

Position Profile

We are seeking dynamic individuals to join our Health Information & Administrative Services team at Perth Children's Hospital. You will provide ongoing support and training for Child and Adolescent Health Service staff for the Patient Administration System (PAS) and other information systems utilised throughout the health service which the Health Information & Administrative Services (HIAS) is responsible for.

Responsibilities

- Conduct training for health service staff in the use of the patient administration system and other health service systems.

- Provide a system management service relating to the reporting of, and resolution of, problems with hardware and software.

- Assist in the development of documentation including training manuals and task procedures for information systems in conjunction with the Administrator Health Information Systems.

Child and Adolescent Health Service (CAHS)

CAHS is proud to be the leading service provider for paediatric healthcare in Western Australia, as the state’s only dedicated health service for infants, children and young people. CAHS is made up of four service areas: Neonatology, Community Health, Child and Adolescent Mental Health Services (CAMHS), and Perth Children’s Hospital (PCH). Consisting of over 6,500 employees, our services are delivered at PCH and King Edward Memorial Hospital (KEMH), as well as across a network of more than 160 community clinics across the metropolitan area.

For further information about the benefits of working for CAHS and our services please click here.

Selection Criteria

Please see the attached Job Description Form (available online at www.jobs.health.wa.gov.au).

Eligibility to Apply

To be eligible for appointment, applicants must have a valid working visa (for fixed term appointments) or be an Australian citizen, permanent resident, or have a visa to live and work indefinitely in Australia (for permanent appointments).

Other Conditions

WA Health engages staff in positions of trust and responsibility. WA Health policies require applicants to undertake a criminal records screening and integrity checking as part of the appointment process. Applicants may also be required to undertake a working with children check (if required for the role) and a pre-employment health assessment.

Open‑Ended Recruitment Pool

- The panel will monitor this recruitment pool for applications and assess on a regular basis.

- Suitable applicants will be placed in a pool from which appointments may be made when similar vacancies occur.

- Appointments may be made from this pool until 30 November 2026.

Contact for Assistance

If you require assistance, including any adjustment needed to accommodate a disability and confidential enquiries – please contact the Strategic Talent Acquisition Recruitment Team (START) service via email: CAHS.TalentAcquisition@health.wa.gov.au.

Application Instructions

Applicants are requested to apply online (www.jobs.health.wa.gov.au). Please note, applicants must have a current, valid email address to apply online. This email address will be used for communication with applicants.

Your ability to meet the work-related requirements will be assessed throughout the recruitment process. For your written application please provide the following:

- A statement addressing the selection criteria in no more than 2‑3 pages.

- A covering letter outlining your suitability for this position.

- A current resume summarising your experience and how you are able to meet the position requirements.

- The name, email and contact details of two referees who can be contacted to provide an employment reference (we will contact you and seek your confirmation prior to contacting your listed referees).

CAHS Values

To achieve our vision of healthy kids, healthy communities, CAHS is committed to providing a workplace culture that is driven and shaped by our values of Compassion, Collaboration, Equity, Respect, Excellence and Accountability. During the selection process you may be assessed on your ability to fulfil the responsibilities of this position in accordance with the values. If you have any questions regarding this, please contact the person named in this advert.

Legal and Equality Statements

WA Health is committed to eliminating all forms of discrimination in the provision of our service. We embrace diversity and strongly encourage applications from people from culturally diverse backgrounds and people with disabilities. In addition, we are committed to growing our Aboriginal workforce as part of WA Health Aboriginal Workforce Policy. As a measure to achieve equality, Section 51 of the Equal Opportunity Act 1984 applies to this position and Aboriginal and Torres Strait Islander peoples are encouraged to apply.

Closing Date

Lodgement is system generated. Any submissions on, or after, 4:00pm on the closing date will not be accepted.

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