Learning Experience Designer

Here at CBCity

The City of Canterbury Bankstown is one of the largest Councils in NSW with the most culturally, socially and economically diverse communities in Sydney. We deliver 29 key services such as childcare, waste collection, parks maintenance, libraries, community facilities and aquatic centres to over 370,000 residents.

The role

Are you passionate about creating impactful learning experiences that inspire growth and capability? CBCity is seeking a Learning Experience Designer to shape the future of learning across our organisation.

In this exciting role, you’ll combine innovative design principles with evidence-based learning theories to design, develop and deliver engaging, learner-centred experiences. You’ll take the lead in crafting blended learning solutions that align with the 70/20/10 model and drive our organisational goals.

Collaborating closely with key stakeholders and subject matter experts, you’ll design learning experiences that build workforce capability at every level, helping our people thrive and succeed.

This is a full-time, permanent opportunity to make a real impact within a forward-thinking Council that values creativity, collaboration and continuous improvement.

Duties will include but not be limited to:

- Design and deliver learner-centred solutions aligned with adult learning principles, including curriculum, materials, and assessments.
- Lead end-to-end L&D projects, from needs analysis to implementation and evaluation.
- Use data and insights to tailor learning content to audience needs.
- Develop engaging digital learning using tools like Articulate 360.
- Collaborate with SMEs, managers and L&D teams to design solutions that support organisational goals.
- Provide expert advice on instructional design and effective delivery methods.
- Evaluate and ensure compliance with best practice, policy, and legislation.
- Build strong stakeholder relationships to ensure alignment and impact.
- Work closely with People & Performance on capability and development initiatives.

*For a full list of duties, click hereto review the position description.

You will have

- Tertiary qualification in Instructional Design, Adult Learning, or a related discipline.
- Certificate IV in Training and Assessment (or equivalent qualification).
- Proven experience in instructional design, content development, and training delivery, with the ability to create engaging, learner-focused programs.
- Skilled in simplifying complex concepts into clear, practical, and blended learning solutions.
- Proficient in eLearning development, including the use of digital learning platforms and design software.
- Extensive experience facilitating adult learning across a range of audiences and environments.

The salary for this position is$104,465 (Grade H, Step 1) + 12% super.

What’s on offer

- An attractive remuneration package.
- Embrace a better work-life balance with our Accrued Time Off (ATO) program, designed to prioritise your well-being and help you manage the balance between your personal and professional life.
- Permanent full-time position with Local Government conditions such as long service leave after 5 years, annual salary increases and generous parental leave options.
- Contribute to making a positive impact on our community.
- An investment in your professional growth, fostering continuous learning and development opportunities.
- Access to our employee Health and Wellbeing Programs.

For more information, please contactDoaa Fares (Team Leader Learning and Development) at doaa.fares@cbcity.nsw.gov.au

You will need to submit your application via the ‘Apply Now’ button and create a login using your email address and upload a:

- Resume; and
- Cover Letter addressing the selection criteria within the position description and explaining your suitability for the role.

Applications close Wednesday 15 October 2025.

CBCity is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. We want our workplace to reflect the diverse community we serve. We encourage applications from all backgrounds, experiences and abilities; this includes people with disability, Aboriginal and Torres Strait Islanders, the LGBTQIA+ community and people from culturally diverse backgrounds.

If you require support with your application and throughout the recruitment process, please contact the Talent Management Team at recruitment@cbcity.nsw.gov.au

Successful applicants may be required to undertake a Criminal History Check, Medical and/or Working with Children Check in accordance with the position.

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