Managing Consultant, Services Business Development

4 weeks ago


Melbourne, Victoria, Australia MasterCard Full time
Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart, and accessible. Our technology and innovation, partnerships, and networks combine to deliver a unique set of products and services that help people, businesses, and governments realize their greatest potential.

Title and Summary

Managing Consultant, Services Business Development (Retail & Commerce)

Mastercard Services, the professional services arm of Mastercard Worldwide, provides payments-focused consulting, marketing, platforms, information, loyalty, security, and risk management services to financial institutions and merchants worldwide.

The Services team is a key differentiator for Mastercard, providing cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base.

By harnessing the power of our real-time, anonymized, and aggregated transaction data, powerful software platforms, security solutions, and expertise, we empower customers to unlock a holistic view of consumer behavior beyond their four walls, distill actionable insights, and make more data-driven decisions. With offerings for financial institutions, retailers, telecommunications organizations, travel companies, and more, our services drive efficiency and value, enabling our customers to solve business problems from end to end.

All About The Role:

Role

- The Managing Consultant Business Development Role for Mastercard Services focuses on building industry networks to drive the sales process.
- Perform comprehensive analysis to understand client needs and identify potential solutions, focusing on critical aspects of problems.
- Build relationships and networks with internal and external stakeholders, influencers, sponsors, and decision-makers to align support with core business objectives.
- Manage the sales cycle and related processes from client needs identification through contractual development and execution, including writing well-structured and persuasive proposals.
- Develop sales-support materials (presentations, business cases, etc.) that clearly articulate the value of Mastercard Services to address client challenges.
- Ensure engagement quality, lead post-implementation review activities, and identify follow-on opportunities.
- Contribute to project delivery efforts utilizing core consultancy skills and industry knowledge, including project management or subject matter expertise as appropriate.
- Create intellectual capital (e.g., white papers on industry topics) to enhance the value proposition of Mastercard Data and Services.

All About You

- You should be highly motivated, experienced in services/consulting roles, with some knowledge of the payments industry in Australia.
- You should have skills and experience to contribute to the delivery and quality management of consulting engagements.
- Undergraduate degree required.
- Other personal attributes include:

- Excellent analytical, verbal, and written communication/influencing skills.
- Advanced Word, Excel, and PowerPoint skills.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks come with inherent risks. Every person working for or on behalf of Mastercard is responsible for information security and must:

- Abide by Mastercard's security policies and practices;
- Ensure confidentiality and integrity of accessed information;
- Report any suspected security violations or breaches;
- Complete all mandatory security trainings as per Mastercard's guidelines.

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