Customer Service

3 days ago

Council of the City of Sydney, Australia Alexander Appointments Full time

Customer Service & Documentation Coordinator - Global Logistics

Posted: 25/09/2025

Join a leading global logistics business and play a vital role supporting a busy team through their peak period. This is a hands-on opportunity where you’ll work with a mix of documentation and customer service, ensuring shipments move smoothly and efficiently. We are open to both full-time and part-time availability; however, you must be able to work on both weekend days or at least one.

About the Role

- Communicate with customers regarding clearance requirements and resolve discrepancies to ensure shipments are cleared successfully

- Gather and check shipment information and documentation when existing data is insufficient

- Validate and correct data to ensure records meet all regulatory standards

- Coordinate and facilitate shipment inspections where required

- Maintain regular contact with customers via phone, email, and other channels, supporting clearance queries

- Handle documentation tasks and perform some manual handling duties

What We Are Looking For

- Availability to work weekends (both days or at least one)

- A proactive and detail-oriented approach

- Strong communication skills to liaise with customers and internal teams

- Ability to manage both desk-based tasks and occasional manual handling

- Capability to work well in a fast-paced environment

What’s on Offer

- Flexibility with full-time or part-time options

- Immediate start – step straight into a global organisation

- Great Mascot location with easy transport access

- Variety in your day – documentation, customer interactions, and hands-on warehouse tasks

Please apply by submitting your resume (in Word format) via the “Apply Now” tab to be considered for the role.

Applications will be reviewed for this role and only suitable applicants will be contacted.

We also encourage you to visit our website and create a job alert that will immediately flag you when new opportunities appear https://www.alexanderappointments.com.au/job-alerts

Hands-on opportunity where you'll be working with a mix of documentation and customer service. Part-time or Full-time options. Temp with asap start

#J-18808-Ljbffr

  • Service Officer

    4 weeks ago

    City of Parramatta Council, Australia NSW Department of Customer Service Full time

    OverviewService Officer (Service Desk) - Talent Pool role at NSW Department of Customer Service. This posting is for Talent Pool applications for future opportunities within the department.Base pay and eligibilityBase pay range: A$84,659.00/yr - A$92,701.00/yrTALENT POOL ONLYClerk Grade: 3/4Salary Range: $84,659 - $92,701 plus superannuation and leave...

  • Assistant Service Officer Payroll

    2 weeks ago

    City of Parramatta Council, Australia NSW Department of Customer Service Full time

    Join to apply for the Assistant Service Officer Payroll role at NSW Department of Customer ServiceJoin to apply for the Assistant Service Officer Payroll role at NSW Department of Customer ServiceNSW Department of Customer Service provided pay rangeThis range is provided by NSW Department of Customer Service. Your actual pay will be based on your skills and...

  • Senior Service Officer Payroll

    2 weeks ago

    City of Parramatta Council, Australia NSW Department of Customer Service Full time

    Join to apply for the Senior Service Officer Payroll role at NSW Department of Customer Service1 day ago Be among the first 25 applicantsJoin to apply for the Senior Service Officer Payroll role at NSW Department of Customer ServiceNSW Department of Customer Service provided pay rangeThis range is provided by NSW Department of Customer Service. Your actual...

  • Senior Advisor, Ministerial and Parliamentary Services

    4 weeks ago

    City of Parramatta Council, Australia NSW Department of Customer Service Full time

    OverviewSenior Advisor, Ministerial and Parliamentary Services — NSW Department of Customer Service. The role supports Ministerial, Executive and Parliamentary Services and the coordination of Ministerial and Parliamentary requests, with involvement in SafeWork NSW matters.ResponsibilitiesCoordinate Ministerial, Parliamentary, Executive and other ad hoc...

  • Customer Service Representative

    3 days ago

    Council of the City of Sydney, Australia GPC Asia Pacific Full time

    About Auto Parts Group (APG) At Auto Parts Group (APG), we aim to be Australia’s top independent supplier of genuine and aftermarket automotive parts, providing our customers with a "Real Advantage." APG is part of GPC Asia Pacific, a leading supplier of industrial and automotive parts in Australia, New Zealand, and Southeast Asia. GPC has over 8,000...

  • Customer Service Representative

    6 days ago

    Council of the City of Sydney, Australia White Fox Boutique Pty Full time

    Overview White Fox is a globally recognised fashion brand loved by babes and celebs worldwide. Established in 2013 and based in Sydney, Australia, White Fox has quickly become the go-to online fashion destination and is continuing to take over wardrobes everywhere. We are looking for a full-time Customer Service Representative who has exceptional...

  • Customer Service Consultant Sydney Chubb Customer Service

    4 days ago

    Council of the City of Sydney, Australia Chubb Deutschland GmbH Full time

    Overview Join Our Team as a Customer Service Champion! Are you looking for a rewarding role within a kind, hardworking and passionate team? Are you a master of making someone's day? Do you enjoy talking with our elderly community? If you answered "yes" with a smile, then we've got the perfect role for you at our call center! Who We Are At VitalCALL,...

  • Customer Service Rep

    4 days ago

    Council of the City of Sydney, Australia ZimVie Inc. Full time

    Select how often (in days) to receive an alert: ZimVie is a global life sciences leader in the dental market, developing, manufacturing, and delivering a comprehensive portfolio of products and solutions designed to support tooth replacement and restoration procedures. CORE VALUES Curiosity -We seek to understand first, then pursue innovations aimed at...

  • 24/7 Customer Service Engineer

    3 days ago

    Council of the City of Sydney, Australia HSO Enterprise Solutions GmbH Full time

    Are you a dedicated Customer Service Engineer ready to support global clients around the clock? HSO is seeking a skilled and proactive 24/7 Customer Service Engineer to join our support team. In this role, you will provide technical assistance and issue resolution for Microsoft Dynamics 365 solutions, ensuring continuous service availability and customer...

  • Customer Services Manager

    3 days ago

    Council of the City of Sydney, Australia SCENTRE GROUP LIMITED Full time

    Apply now Job no: 498587 Work type: Permanent Full Time Location: Sydney Categories: Customer Service Your opportunity We’re excited to share an outstanding opportunity for a Customer Services Manager to join the Centre Management team at Westfield Warringah. This is a pivotal role where you will lead and shape the largest team across Concierge, Car...