Customer Service Officer

1 day ago

Council of the City of Sydney, Australia Nulsen Disability Services Full time

- Join a bank invested in our staff, customers and community
- Located to our Marrickville Branch
- Staff benefits and career development opportunities

No banking experience required If you have experience and a passion for customer service, apply now

We’re with you

Established in 2001, Bank of Sydney is a growing retail bankthat delivers delight to customers across Sydney, Melbourne and Adelaide. With just under 200 staff, our purpose is toprovide genuine value to our people, customers, communities and partnersthrough our retail, business and trade finance products.

Working with us

A Bank of Sydney we’ve proudly created a culture of communityand connection where our employees enjoy:

- Delivering customer delight and genuine value to ourcustomers
- Thriving together with passionate, like-minded peers
- Developing their skills to achieve excellence in everything
- Engaging in professional, community and social events
- Being recognised by their peers and rewarded for theirefforts
- Financial benefits including discounted home loans
- Access to hundreds of online perks and discounts to counterthe cost of living
- Heart-felt health and well-being resources, activities andsupport

About the role

As the first point of contact for our customers our CustomerService Officers add genuine value to our customers through a range of simpleand straightforward banking products and services. Based at our MarrickvilleBranch, you will be reporting to one of our passionate Customer Service Manager.Responsibilities include:

- Greets customers with a smile and enthusiasm, andpro-actively explores their needs
- Identifies potential product and service offerings to addgenuine value
- Manages a client portfolio through a robust calling program
- Refers lending and other product or service opportunities toour retail and business bankers
- Provides a delightful customer experience to each and everycustomer
- Resolves customer queries with simple and practicalsolutions
- Maintains prudent records of every customer interactionthrough Salesforce
- Understands and adheres to all policy, process, risk andcompliance requirements

All about you

We’re looking for bright shining eyes A passion for adding genuine value to ourcustomers and our business is the key to success in this role. We’relooking for people who:

- Are confident, with gravitas to pro-actively engage withcustomers
- Have the ability to quickly explore and identify customerneeds
- Seize the moment and use their initiative to suggestvalue-add options to customers
- Have a growth mindset to drive referrals through to oursales teams
- Are connected to community to prospect new customers
- Previous customer service and sales experience essential

#J-18808-Ljbffr

  • Assistant Service Officer Payroll

    3 weeks ago

    City of Parramatta Council, Australia NSW Department of Customer Service Full time

    Join to apply for the Assistant Service Officer Payroll role at NSW Department of Customer ServiceJoin to apply for the Assistant Service Officer Payroll role at NSW Department of Customer ServiceNSW Department of Customer Service provided pay rangeThis range is provided by NSW Department of Customer Service. Your actual pay will be based on your skills and...

  • Senior Service Officer Payroll

    3 weeks ago

    City of Parramatta Council, Australia NSW Department of Customer Service Full time

    Join to apply for the Senior Service Officer Payroll role at NSW Department of Customer Service1 day ago Be among the first 25 applicantsJoin to apply for the Senior Service Officer Payroll role at NSW Department of Customer ServiceNSW Department of Customer Service provided pay rangeThis range is provided by NSW Department of Customer Service. Your actual...

  • Customer Service Officer

    1 day ago

    Council of the City of Sydney, Australia Shooting Industry Foundation of Australia Full time

    About Us St Marys Indoor Shooting Centre is the premier indoor shooting range in Sydney. The Centre is home to a 25m and 50m indoor range and is suitable for centrefire, rimfire and pistol shooting, also offering firearm storage facilities for members along with a well-stocked firearms dealership. Having been in operation for decades, we have established a...

  • Customer Service Officer

    2 weeks ago

    Sydney, Australia NSW Department of Customer Service Full time

    **Customer Service Officer - multiple opportunities (Ongoing)** **Grade**: Clerk 5/6 **Duration**: Multiple ongoing opportunities **Closing Date**: 9:59AM Monday 19 May 2025 **Location**: Parramatta Offices 2-3 days per week, with hybrid and flexible working conditions available. The Long Service Corporation (LSC) manages portable long service schemes for...

  • Customer Service Officer

    5 days ago

    Council of the City of Sydney, Australia OX Securities Full time

    Ox Securities is a fast-growing and reputable company in the FX and CFD industry. We are seeking ahighly motivated, customer-focused Customer Service Officerto join our team. In this role, you will be responsible for providing prompt, professional, and high-quality support to our clients through multiple communication channels, including email, social...

  • Customer Service Representative

    2 weeks ago

    Council of the City of Sydney, Australia White Fox Boutique Pty Full time

    Overview White Fox is a globally recognised fashion brand loved by babes and celebs worldwide. Established in 2013 and based in Sydney, Australia, White Fox has quickly become the go-to online fashion destination and is continuing to take over wardrobes everywhere. We are looking for a full-time Customer Service Representative who has exceptional...

  • Customer Service Assistant

    1 day ago

    Council of the City of Sydney, Australia M.J. Bale Full time

    Job Category: Retail & Consumer Products / Retail Assistants M.J. Bale is Australia’s foremost gentlemen’s clothier, manufacturing garments of integrity for men of character. We have been built on the pillars of authenticity, integrity, provenance and character and embed this into everything we do from our people through to the products we create, that...

  • Customer Services Engineer

    5 days ago

    Council of the City of Sydney, Australia BARCO Full time

    Customer Services Engineer Date: Sep 13, 2025 Location: Newington, NSW, AU Company: Barco Barco is a global technology leader headquartered in Kortrijk, Belgium, specializing in visualization solutions. We design and develop cutting-edge products that enable bright outcomes around the world. Our innovative solutions span various industries, including...

  • (Apply in 3 Minutes) Customer Service Centre Officer

    5 days ago

    Council of the City of Sydney, Australia Nulsen Disability Services Full time

    - Join a bank invested in our staff, customers and community A great opportunity to join our Customer Service Centre team making a big impact for our customers! We’re with you Established in 2001, Bank of Sydney is a boutique retail bank that delivers delight to customers across Sydney, Melbourne and Adelaide. With just under 200 staff, our purpose is...

  • Customer Service Officer Lvl 1

    1 week ago

    Sydney, Australia NSW Department of Customer Service Full time

    **Support Officer - Building Commission NSW** **Grade**: 1/2 Clerk Grade **Salary range**: $75,728 - $82,329 + superannuation and leave loading **Duration**: Temporary up to November 2025 **Applications Close**:Tuesday, 15th July 2025 **Location**: Parramatta **About the team** This role is an exciting opportunity to work within the Plumbing...