Regulatory Change

Regulatory Change & Compliance Lead 24-month maximum term contract

Posted Thursday 31 July 2025 at 2:00 pm

Are you looking for an awesome place to work, where you can proudly be your authentic self, and be part of #oneteam?

We are looking for a passionate team player who aligns with our values and culture, takes pride in their unique contributions, and can challenge the status quo with disruptive thinking. If this sounds like you, come and join us

About the role

The Regulatory Change & Compliance Lead plays a pivotal role in steering the Consumer business through the ever-evolving landscape of regulatory and compliance changes. This dynamic position involves not only overseeing the identification, assessment, planning, and implementation of these changes but also proactively monitoring developments in the energy and telecommunications sectors. By interpreting their impact on the business, this role guides cross-functional teams to implement practical and compliant solutions. Moreover, the Regulatory Change & Compliance Lead ensures that business goals are in harmony with regulatory strategies, all while fostering a culture of regulatory awareness across the organisation. This is an exciting opportunity to make a significant impact and drive the business forward in a compliant and strategic manner.

Please note this is a 24-month maximum term contract and is based out of our Melbourne offices.

What you’ll be doing day-to-day

Regulatory Monitoring and Strategic Analysis

- Stay informed about new and changing legislation, government policy positions, and industry trends in both the energy sectors.
- Provide early intelligence and insights on proposed changes to influence internal planning.
- Work closely with the Regulatory Affairs team to ensure business and advocacy positions align.

Impact Assessment & Translation

- Conduct end-to-end assessments of regulatory impacts including risks, opportunities, and process or system changes required.
- Translate regulatory obligations into actionable operational and procedural guidance tailored for different business units.
- Develop high-quality reports and visual presentations for senior stakeholders to support decision-making.

Stakeholder & Industry Engagement

- Represent the Consumer business at external regulatory or industry forums and working groups.
- Maintain effective relationships with regulatory bodies and industry associations to anticipate developments.
- Collaborate with Consumer business teams (e.g., billing, product, sales, collections, etc.) and group functions (e.g., Legal, Risk, Regulatory Affairs) to ensure shared understanding and buy-in.

Technology & Business Readiness

- Partner with IT and project squads to embed compliance into system design and delivery (e.g., Gentrack, 1P).
- Ensure that technology enhancements meet regulatory requirements and business expectations.
- Support training and communications initiatives to ensure all impacted employees are informed and equipped.

Change Management and Delivery

- Perform change impact assessments (people, process, systems), identify risks, and develop mitigation strategies.
- Collaborate on sequencing and prioritisation of the regulatory pipeline.
- Lead or support change implementation including communication, training, and ongoing monitoring of adoption.

Training, Awareness & Capability Uplift

- Champion awareness of regulatory responsibilities across the business.
- Provide subject matter expertise to address staff questions, and coordinate training programs where needed.
- Regularly update compliance documentation and internal procedures to reflect new requirements.
- Identify and implement opportunities to improve how the organisation manages regulatory change.
- Contribute to continuous improvement of the regulatory change roadmap and governance framework.

What you’ll bring to this role

- 5+ years’ experience in regulatory change, compliance, legal, or risk within the energy industry.
- Strong understanding of Australian energy regulations and regulatory bodies (e.g. AER, ESC, ACCC, etc.).
- Demonstrated experience leading change in complex, multi-stakeholder environments.
- Excellent analytical skills, with ability to assess regulatory impact and prioritise compliance actions.
- Exceptional written and verbal communication skills, with confidence presenting to senior executives.
- Proven experience influencing business leaders and managing competing priorities.
- Familiarity with compliance frameworks, risk management processes, and control design.

What We Offer

Working at Vocus will give you rewarding experiences and the opportunity to do extraordinary work. You will enjoy:

- Diverse and dynamic teams with a supportive and inclusive culture.
- Supportive career development plans with comprehensive ongoing training, support, and development opportunities.
- Flexible hours and a hybrid working environment
- Generous discounts on power, gas, mobile and internet; plus, discounts to over 400 retailers.
- Competitive leave benefits, including anniversary leave, purchased leave, parental leave, volunteering leave, study leave, and much more. We also offer a fifth week of annual leave when you hit five years of service
- Study assistance programs to excel your personal growth, learning and development.
- Health and wellness offerings, including access to our wellbeing initiatives that can help you from a financial, psychological, and physical perspective.

Working at Vocus is never just a job – it’s personal. We’re crazy about our customers and believe our people are the difference. Our wonderfully diverse team and a vibrant culture define us. We care about the impact we have on our people, our customers, and our communities and are committed to operating as a responsible, ethical business.

We pride ourselves on setting audacious and ambitious goals and believe that we can play our part in changing the Australian telecommunications landscape and make a fundamental difference to people’s lives.

With us, you’ll have the opportunity to lead and inspire teams, work on projects that are shaping the future of telecommunications and become part of a culture that thrives on creativity, encourages new ideas, and provides a collaborative and inclusive environment.

About Us

As Australia’s specialist fibre and network solutions provider, we own and operate 25,000km of secure, high-capacity fibre connecting people, businesses, governments, and communities across Australia to the world. Through our well-known retail brands, we deliver simple and affordable broadband, mobile, voice and energy services with the purpose of Building Critical Connections. Enabling Better Possibilities.

Ready to take the next step?

If you like the sound of this role and think you’d do a great job, but are worried you don’t tick every box, we encourage you to back yourself – we know that diverse groups are less-likely to apply for roles they’re not 100% qualified for, but just as likely to succeed at them

We are a proud equal opportunity employer committed to providing a safe, diverse, and inclusive working environment where all our team members feel like they belong. We know diversity makes us stronger and we encourage applications irrespective of background, age, origin, gender, sexual orientation, identity, or ability.

If you feel comfortable, please let us know if you have any accessibility requirements upon application, so we can make any adjustments required to support you throughout our recruitment process.

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