Admin – Quality

7 days ago

City of Brisbane, Australia Handsonpeople Full time

We are dedicated to supporting people living with disabilities through provision of high-quality SIL Accommodation and in-home care services. We are committed to fostering independence and enhancing the quality of life for every individual we support.

Born in Darwin, we're proud to bring our customer-focused approach to participants across the Northern Territory and Queensland. Our PARTT values - Partnership, Accountability, Respect, Trust and Transparency - guide everything we do

Job Description

Job Description

The Admin – Quality & Compliance at Hands on People Pty Ltd is responsible for supporting the organisation’s quality, compliance, and risk management systems. This role ensures that policies, procedures, and records are maintained to meet the requirements of the NDIS Practice Standards, internal audit frameworks, and external regulatory obligations.

Your duties will include but not limited to:

- Maintain and version control the Policy & Procedure register
- Ensure all staffs have access to the required portals
- Assist in conducting internal audits
- Assist in monitoring compliance with the NDIS Standards, SCHADS Awards, WHS & other relevant legislation.
- Record keeping and maintain registers.
- Address complaints and log them accordingly.
- Ensure smooth operation of business by making sure quality and compliance standards are met.

Required Skills & Qualifications:

- Administrative experience with genuine passion for high-standard work delivery.
- Knowledge of NDIS regulations, compliance and quality assurance standards.
- Multitasking abilities with time management and prioritisation skills.
- Strong documentation, reporting, and record-keeping abilities.
- Proficient in the full suite of Office 365.
- Valid NDIS Card
- Valid Blue Card

Desired Skills and Experience:

- Experience in a similar role for a minimum of 1 year.
- Strong organisational and time-management skills.

If you’re someone who’s guided by strong values and passionate about supporting others, we’d be excited to have you on our team. This is your chance to shape something from the ground up — to build relationships, grow a team, and truly make a difference in your community.

Apply now to join a team that’s passionate, professional, and people-first.

Hands on People is an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees. We welcome applications from people of all backgrounds.

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