Solutions Consultant

Who are we?

Humanforce’s vision is to make work easier and life better for frontline and flexible workforces.

Humanforce provides the market leading, best-in-one human capital management (HCM) suite for frontline and flexible workforces - without compromise. Our employee centred, intelligent and compliant HCM suite is highly integrated and composable, and consists of Workforce Management (WFM), HR, Talent, Payroll, and Wellbeing.

Humanforce has built strong foundations since its founding in 2002. We help over 2300 customers and almost 1 million employees under management in 30+ countries, across a wide range of industries, including aged, child and health care; education; hospitality; retail; local government and more. Today, we have offices across Australia, New Zealand, United Kingdom, North America and the Philippines.

Customers choose Humanforce because we enable them to deliver an exceptional employee experience, build a compelling employee value proposition, and connect the flow of the world’s talent with the growth, productivity and efficiency objectives of frontline and flexible workforces.

Who you are

You are a solution-oriented person with strong technical skills and a knack for problem-solving. In this customer-facing role, you thrive at translating detailed technical ideas into straightforward plans that instil confidence and clarity into customers. This position offers you the chance to delve deep into the industry, becoming a trusted expert across Payroll, WFM, HR, Recruitment and Benefits solutions. This is an opportunity to master these domains and empowering clients with comprehensive knowledge and guidance.

What you will do

- Leading discovery calls with customers to better understand their requirements to provide targeted solutions
- Building and delivering detailed software demonstrations
- Support the sales team with product knowledge and technical expertise
- Contribute to our product’s evolution and continuously educate yourself on new feature designs and the product roadmap.
- Helping to contribute to pre-sales documentation, including building interactive product demonstrations
- Assisting with responses to bids

What you’ll need

- 5+ years of experience with Payroll, WFM, Recruitment or HR software
- Previous experience in Payroll services or payroll domain knowledge would be highly preferred.
- Complex enterprise sales cycle experience
- Strong verbal and written communication skills with the ability to work autonomously and lead key conversations, influencing at a c-suite level.

Some ‘nice to haves’

- You are a confident, engaging presenter with the ability to influence C-level HR leaders.
- Exceptional technical writing skills for bids, SoWs, and solution documentation.
- Bonus points for experience with Humanforce products or platform

Our values

- We are bold
- We are all in
- We are customer obsessed
- We do what we say
- We are good humans

Our approach to flexibility

We are passionate about people making their own decisions about where and when they work. Our hybrid model of minimum two days a week of in office moments supports flexibility tailored to individual and team needs, empowering people to achieve their career and personal goals.

Benefits

- A truly flexible workplace through our Flex@HF approach
- The opportunity to be part of a fast-growing global tech company
- A focus on learning and development through Humanforce HR
- A generous talent referral program – know great people, be rewarded
- 12 weeks paid parental leave for primary carers, 4 weeks’ for secondary
- 4 extra days leave to focus on your wellbeing
- Contemporary and practical Employee Assistance Program
- A cool reward and recognition program – shout to your colleagues and earn points to spend
- Access to our own financial wellbeing platform Thrive – including earned wage access, tools to budget and save, perks and cashback across 100s of Australian retailers
- Fun, collaborative culture with passionate people
- A workplace where you can genuinely improve the world of work

We are a diverse and dispersed organisation and are actively looking to grow our team with individuals from all diverse backgrounds. We encourage applicants from all backgrounds, cultures, ages, genders, neurodiversity, religions, sexual orientations, and experiences to apply.

#J-18808-Ljbffr