Territory Manager

Hiring Manager: Tracey Nicole Moylan
Recruiter: Aislinn Roche

ABOUT THE ROLE

Our elite sales team is made up of passionate, dedicated professionals, delivering the most advanced medical technologies to patients in need. By collaborating extensively with leading healthcare professionals you’ll see first-hand the impact you have on individual lives - one patient at a time.

The Watchman Territory Manager is a key contributor to Boston Scientific’s mission to transform stroke prevention for patients with atrial fibrillation. This position combines strategic commercial planning and execution with hands‑on clinical support, driving adoption of the Watchman device and Access Solutions across hospitals in the territory. You’ll work closely with electrophysiologists, cardiologists, and hospital stakeholders to ensure both commercial success and procedural excellence. The successful TM will collaborate closely with their broader BSC Rhythm Solutions (CRM, EP, WM) partners as well as functional partners to deliver customer value.

This role is based in Western Australia with travel as required to South Australia and reports directly into the Sales Manager – Watchman - ANZ.

KEY RESPONSIBILITIES

Key Responsibilities:

Commercial Planning & Execution

- Develop and execute strategic territory plans to achieve revenue targets and ensure sustainable market growth.

- Foster strong relationships with existing accounts while identifying and cultivating new opportunities.

- Partner with the broader Rhythm Solutions team to drive customer training, engagement, and sales initiatives.

- Maintain deep knowledge of territory dynamics, competitive activity, and emerging customer needs.

- Lead or support tender submissions, pricing negotiations, and compliance with hospital procurement policies.

- Manage reporting, CRM updates (Salesforce), stock validations, and territory analytics.

- Represent Boston Scientific at key meetings, conferences, and industry events.

Clinical Support & Collaboration

- Serve as a trusted technical expert, providing comprehensive procedural support for Watchman LAAC and Access Solutions.

- Attend Watchman implant cases (in‑person or virtually), offering real‑time guidance to physicians and clinical teams.

- Train healthcare professionals on procedural techniques (Interventional Cardiologist, Electrophysiologist, and EchoCardiologist) on device usage, imaging techniques, and post‑market best practices.

- Build strong working relationships across departments and hospital networks to support optimal therapy delivery and awareness.

- Ensure timely documentation of clinical activities, including case reports and medical data collection.

- Resolve clinical and technical challenges by collaborating with internal teams to deliver effective solutions.

- Continuously expand clinical knowledge through internal training and ongoing learning.

KEY COMPETENCIES REQUIRED FOR SUCCESS

Business Acumen

Demonstrates a strong understanding of core business and financial principles to inform decision‑making and territory planning. Leverages knowledge of market dynamics, revenue drivers, and operational priorities to achieve commercial goals and support long‑term business growth.

Product & Technical Expertise

Exhibits deep clinical and technical knowledge of left atrial appendage closure therapies, particularly the Watchman device and Access Solutions. Understands cardiac anatomy, physiology, and tissue interactions to support high‑quality procedural outcomes. Completes all required training and proactively stays current on industry and product developments.

Customer Focus

Anticipates and understands the needs of internal and external customers, delivering tailored solutions that consistently exceed expectations. Ensures exceptional support across the full customer journey— from training and education to procedural excellence and post‑implant follow‑up.

Relationship Building

Builds and nurtures strong, trust‑based relationships across hospital systems, physician networks, and internal teams. Promotes a culture of respect, inclusion, and collaboration while demonstrating integrity, authenticity, and strong interpersonal communication.

Strategic Planning

Effectively develops and executes territory plans that align with business objectives. Defines clear goals, milestones, and accountability metrics to guide performance, drive territory growth, and support broader team initiatives.

Operational Execution

Delivers on commitments with a focus on quality, consistency, and attention to detail. Drives projects to completion, managing competing priorities and ensuring all actions contribute to customer success and organizational excellence.

YOUR EXPERIENCE AND SKILLS

- Tertiary qualifications in science, healthcare, or a related field.

- Proven ability to absorb complex technical information and apply this knowledge in the field.

- 3–5+ years in medical device sales or clinical support, ideally in cardiology, electrophysiology, or ultrasound (echo cardiography).

- Demonstrated success in both sales execution and procedural product support.

- Proficiency with CRM tools (Salesforce preferred) and digital engagement platforms.

- Strong interpersonal, training, and communication skills; building and maintaining customer relationships.

- Willingness to travel extensively within the territory.

WHY CHOOSE US?

- Great Place To Work Certified in 2024 & 2025

- Best Workplaces for Women in 2024 & 2025

- Inclusive Employee Resource Groups

- 2 Wellbeing Days per year

- Discounted health insurance

- Ability to purchase additional Annual Leave

- Employee Stock Purchase Plan

- Access to Employee Assistance Program

Requisition ID: 609835

Job Segment: Strategic Planning, Medical Device, CRM, Electrophysiology, Medical Technologist, Strategy, Healthcare, Technology

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