Principal Project Officer

About the role

This role is available as a Fixed Term Position until 30 June 2028. There are two opportunities for this role.

The Change and Adoption Manager plays a critical role in the successful implementation of the Mental Health and Wellbeing Client Management System (MHWCMS) across Victorian service providers. This position is responsible for coordinating engagement activities with service providers during both the onboarding and implementation phases, ensuring that stakeholders are informed, supported, and actively involved throughout the transition.

The Change and Adoption Manager will lead change management and adoption initiatives to drive uptake and ensure sustained use of the MHWCMS platform. The role will also liaise closely with technical and policy workstreams to ensure onboarding materials are accurate, accessible, and aligned with service provider needs. By fostering collaboration, managing risks, and promoting readiness, this role is pivotal to achieving implementation success and delivering improved outcomes for mental health service delivery in Victoria.

Please review position description for further details.

About us

At the Victorian Department of Health we want a future where Victorians are the healthiest people in the world. A Victoria where our children and people thrive, our workplaces are productive and safe, and our communities are more connected.

We see it as our job to support Victorians to stay healthy and safe, and to deliver a world‑class healthcare system that ensures every single Victorian can access safe, quality care that leads to better health outcomes for all.

About you

The Department of Health is seeking a highly skilled and motivated Principal Project Officer to lead change and adoption activities for the Mental Health and Wellbeing Client Management System project.

This is a pivotal role that requires strong leadership and a strategic approach to successfully support the implementation of a complex, state‑wide digital transformation initiative. You will play a key role in driving cultural and behavioural change across the mental health and wellbeing service system, ensuring staff are informed, engaged, and supported throughout the transition.

We are looking for someone who can confidently communicate complex information in both written and verbal formats. You will prepare high‑level reports, briefs, and correspondence with clarity and precision, adapting your style to meet the needs of different audiences. Your verbal communication and presentation skills will help you influence stakeholders, deliver compelling messages, and handle challenging discussions with professionalism.

Success in this role requires a proactive change leader who understands the risks of inaction and can effectively promote the benefits of transformation. You will apply broad influencing strategies to overcome resistance, build strong relationships, and maintain momentum in a dynamic environment. Resilience, optimism, and a solutions‑focused mindset are key.

If you are passionate about improving mental health services and have a proven ability to lead change, communicate with impact, and engage stakeholders effectively, we encourage you to apply.

Desirable

- An understanding of Victoria's mental health and wellbeing system is desirable

On a personal level, the candidate will be proactive, accountable, and committed to delivering high‑quality outcomes. They will build strong, respectful relationships, work collaboratively across teams, and maintain a clear customer focus while promoting trust, harmony, and effective service delivery.

What we offer

- The opportunity to perform meaningful work, making direct contributions toward enabling Victorians to be the healthiest people in the world.

- A wide range of growth and development opportunities within the department and wider Victorian Public Service & Sector.

- A strong commitment to work‑life balance, including a diverse array of flexible working arrangements.

How to apply

Applications should include a resume and a cover letter. Click the ‘Apply’ button to view further information about the role including key contact details and the advertisement closing date.

We are committed to developing and supporting a workforce that is well equipped and highly motivated to provide responsive and quality services to all Victorians. We continue to build an inclusive workplace that embraces diversity of backgrounds and differences to realise the potential of our employees for innovation and delivering services aimed at enhancing the lives of all Victorians. All roles can be worked flexibly and we encourage applications from Aboriginal people, people with disability, LGBTIQ+ and people from culturally diverse backgrounds. Please contact us if you require any adjustments to participate in the recruitment process at inclusion@health.vic.gov.au. For more information on our commitment to inclusion and diversity see inclusion and diversity at the Department of Health.

If you have any queries in relation to recruitment processes at Health, or experience any issues in applying, please feel free to email talentacquisition@health.vic.gov.au. Please note that unsolicited applications will not be replied to. If you have questions regarding the role specifically, we would advise you to reach out to the contact listed on the advertisement directly.

Preferred applicants may be required to complete a police check and other pre‑employment checks. Information provided will be treated in the strictest confidence in line with our Privacy Policy.

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