Restoration Project Manager

4 weeks ago

Brisbane, Australia Servpronorthriversidecity Full time

Servpro South Redlands / Yucaipa offers:

- First-class compensation

And more As the Restoration Project Manager, you will oversee all aspects of assigned restoration projects and assigned restoration crews. This front-line management position leads their team to operational excellence.

Key Responsibilities

- Ensure an accurate scope of work for projects and prepare estimates utilizing computer hardware and proprietary software
- Negotiate customer and/or client approval of project scope and estimate
- Schedule, coordinate and oversee crews and resources to provide service on active projects to include subcontractors
- Review job site documentation to support the services provided and ensure proper client requirements and billing process
- Maintain written communication with customers, teammates, vendors, and insurance representatives
- Manage production expenses including equipment, vehicles, and other material assets

Additional Responsibilities:

- Manage the customer and client experience and overall customer satisfaction tracked with online reviews
- Provide priority response to potential customers
- Participate in recruiting, hiring, and training restoration teammates

Position Requirements

- Valid driver’s license
- At least 1 year of management and/or supervisory experience
- At least 3 years of industry experience
- IICRC certification a preferred
- Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
- Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
- Ability to repetitively push/pull/lift/carry objects
- Ability to work with/around cleaning agents
- Ability to successfully complete a background check subject to applicable law

SERVPRO is an equal opportunities employer.

Picture yourself here fulfilling your potential.

We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service.

#J-18808-Ljbffr

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