Contract Administrator

Overview

It’s an exciting time to grow your career with ING, Australia’s most recommended bank, in 2025. The Office of the CIO (OCIO) is a multi-disciplinary team that drives operational excellence by consistently communicating, planning, monitoring and evaluating performance for Technology for ING Australia.

What you’ll do

- Spearhead end-to-end procurement processes to align vendor partnerships with strategic technology goals.

- Draft, negotiate, and manage high-impact commercial contracts with precision and compliance.

- Oversee contract lifecycles—driving renewals, mitigating risks, and ensuring performance excellence.

- Lead governance initiatives, including DORA compliance, risk assessments, and exit strategies.

- Deliver financial insights to optimize contract value, budgeting, and cost efficiency.

- Maintain audit-ready documentation and streamline contract management systems for operational agility.

What we’re looking for

- Tertiary qualifications in Procurement, Business, Law, IT or related fields (or equivalent experience).

- Proven experience in procurement and contract management within banking, financial services, or a technology-driven commercial environment.

- Strong grasp of commercial contract structures, with hands-on experience in contract lifecycle management and governance best practices.

- Exceptional attention to detail, with the ability to spot contractual risks, inconsistencies, and compliance gaps.

- Foundational understanding of risk management and financial principles, with the ability to interpret and apply financial data in a contractual context.

- Strategic mindset paired with sharp commercial acumen and the agility to manage competing priorities in a fast-paced setting.

- A collaborative, growth-oriented mindset with a passion for continuous learning and contributing to a high-performing team.

What’s in it for you

- Discounted ING Health Insurance.

- An additional Rest Day to support your wellbeing.

- An IMPACT Day to volunteer on approved sustainability activity.

About Us

At ING, we’re all about making life simpler and more rewarding - for the people who bank with us, the team members who work with us, and the communities we’re proud to support. Joining ING means stepping into an environment where your individuality isn’t just welcomed - it’s celebrated. We’ve built a culture that’s fun, inclusive, and supportive, giving you the freedom to be yourself, so you can do your thing.

Whether you’re taking ownership of exciting projects, thinking outside the box, or working with global colleagues, you’ll find ING is the kind of place where growth isn’t just a possibility; it’s a promise. As a WGEA Employer of Choice for Gender Equality and Family Inclusive workplace, you’ll feel the difference in how we value and champion our people.

We make hiring decisions based on your skills, capabilities, and how you align with our values - not on ticking every box. So, if you’re interested but don’t meet all the criteria, we encourage you to apply. We’re invested in fostering a diverse and inclusive workplace where everyone feels like they belong. We’re your allies in helping you do your thing during the recruitment process, so let us know if you require any support or adjustments when you apply. Let us know if you’d like to chat with an LGBTQ+ Confidential contact.

Sound like your kind of vibe? We can’t wait to hear from you

(One last note: We operate using a direct talent sourcing model, so no agency introductions, please.)

ING is Australia’s most recommended bank according to RFI Global’s Consumer Atlas Survey, January–June 2025 (n = 29,510) when compared to customers of the 10 largest ADIs operating in Australia.

Need more?

Contact Mia.Annamalai@ing.com

Applications close on 30 Oct 2025

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