GM Shared Services

Iconic dairy brands, exciting dairy future

Mainland Group is a leading consumer dairy business. Currently part of Fonterra Co-operative, you might not know the name Mainland Group but our brands are famous across Australia, New Zealand as well as Southeast Asia, South Asia and Middle East Africa.

In the first half of 2026 (subject to certain approvals), Mainland Group is set to become part of Lactalis Group, the world’s largest dairy organisation.

With this change, we’ll keep bringing you much-loved iconic brands like Western Star, Perfect Italiano, Mainland, Anchor, Anlene, Anmum and Fernleaf, as well as new career opportunities that provide unique exposure in this dynamic industry.

We’re excited by the future and it’s the perfect time to help us create it.

A fresh opportunity awaits

Step into a critical leadership role as General Manager, Shared Services, where you’ll shape the future of finance operations during a transformative period for the business. This is an exciting opportunity to lead change, drive operational excellence, and deliver innovative solutions that enhance efficiency and service quality across the organisation.

Reporting to the CFO, you’ll oversee the shared services function, including accounts payable, accounts receivable, and other transactional processes. Your focus will be on process standardisation, automation, and building a high performing team that delivers exceptional results.

Key responsibilities will include:

- Define and implement the shared services strategy to improve efficiency, scalability, and service quality.

- Oversee end-to-end delivery of finance operations, including AP, AR, and master data management.

- Drive process harmonisation and automation using ERP systems and digital tools.

- Establish and monitor service-level agreements (SLAs) to ensure high performance and cost-effectiveness.

- Build and lead a high-performing team, fostering a culture of collaboration and innovation.

About You

You are a dynamic and strategic leader who thrives in fast-paced, complex environments. With deep expertise in finance operations and a passion for transformation, you know how to balance operational excellence with innovation. You’re confident in influencing senior stakeholders and leading teams through change.

Your ability to deliver results and inspire high performance sets you apart. You’re ready to take ownership of shared services during a pivotal time and make a lasting impact.

In addition, you will have:

- Bachelor’s degree in Accounting, Finance, or related field.

- Extensive experience managing large-scale shared services functions, ideally in consumer or FMCG environments.

- Proven track record in process optimisation, automation, and digital transformation.

- Strong leadership and stakeholder engagement skills, with experience driving change.

- Expertise in ERP systems, workflow automation tools, and compliance frameworks.

Ready to lead transformation and drive operational excellence? Apply now and help shape the next chapter of our business.

Applications will close on Monday, 17th November 2025.

Be part of dairy’s future

Great people continue to power this business forward. Our people thrive within a positive working environment, a collaborative and caring culture and leadership that always inspires.

Based in our Richmond office, Victoria this role enjoys onsite parking, flexible ways of working and a hybrid structure that allows you the balance of in-office collaboration and working from home to suit your lifestyle.

We believe in you bringing your best and most authentic self to work and we want you to succeed in a way that allows you to win, in all aspects of your life.

Let’s make this your best move yet. Apply now

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