Business Services Officer

3 days ago

Gosford, Australia insurance & care NSW Full time

About the Role

Deliver and coordinate a range of administrative services to support and enhance the efficient and effective operation of Integrated Care.

Benefits

- A corporate wellbeing program with subsidised gym membership, free flu vaccinations and health check programs
- 17.5% annual leave loading
- icare day – access to an extra day’s leave
- Comprehensive learning and development support aligned to icare’s Core Capabilities
- Our People Awards - On-the-spot Recognition, Quarterly Values Awards & Our People Annual Awards
- Access to our Employee Assistance Program

Duties

It’s an exciting time at icare where no two days are the same; as a Business Services Officer you will:

- Coordinate a range of administrative services and functions which may include word processing, data entry, preparation of correspondence, templates, reports, agendas and minutes of meetings, staff and non-staff travel and fleet support
- Support the Business Service team with the development of HUGO content and management of uploads for the Integrated Care service line
- Coordinate, determine and complete financial and purchasing transactions on behalf of the service line and ensure compliance with procurement and financial processes
- Collate and reconcile business accounts to make sure services are charged to the correct cost centre and project code
- Respond to enquiries either by phone, in person or by email, often as the first point of contact, ensuring an accurate and timely response or where appropriate escalation to the appropriate person for resolution
- Create and maintain accurate records and records information systems and functions for the team/business unit in accordance with records management policies and procedures and confidentiality/privacy requirements
- Coordinate travel and accommodation for staff, participants and providers across care
- Provide technical and service support for Care including digital meeting set-up, BT support and trouble shooting, and support the roll-out of new technology and business systems

Skills & Experience

- Experience in business and financial administration including in the use of all Microsoft Office programs and some financial administration programs
- Experience in customer service
- Pre-Employment Checks
- Driving License

Culture

We know our strength comes from the diversity of our people and would encourage people with different experiences and backgrounds to apply. We are committed to our people’s development so the people of NSW can thrive

About the Company

We care for the people of NSW, building confidence and trust so our communities can thrive. We make the complex simple, so our schemes deliver better outcomes for people and communities. Whether a person is severely injured in the workplace or on our roads, icare supports their long-term care needs to improve quality of life, including helping people return to work

Please note that you must be an Australian citizen, permanent resident of Australia, New Zealand citizen with a current New Zealand passport or have unrestricted working rights to apply for this role

We are a CircleBack Initiative Employer – we commit to respond to every applicant. A talent pool may be created through this recruitment process. For more information about icare visit our website. icare operates a direct sourcing model so no agency introductions will be accepted

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