Sergeant / Senior Sergeant - NSW Sheriff's Office - Hunter North Command

Sergeant / Senior Sergeant - NSW Sheriff's Office - Hunter North Command

Department: Courts Tribunals and Service Delivery

Location:

Port Macquarie, NSW, AU, 2444 Tamworth, NSW, AU, 2340

- Hunter North Command

- Ongoing Full-Time (35 HPW)

- Salary - $98,977 pa - $110,188 pa, plus employer’s contribution to superannuation and annual leave loading

Recruiting now to fill vacancies in Port Macquarie and Tamworth.

A talent pool may be created to fill future vacancies that arise during the next 12 to 18 months for the roles of Sergeant and Senior Sergeant in the Hunter North Command. Opportunities may be ongoing or temporary.

Your role

A Senior Sergeant may be an Officer-in-Charge (OIC) or a Second-in-Charge (2IC) at a centre and will be required to supervise a small team and effectively allocate resources to meet the Sheriff’s Office operational requirements.

A Sergeant is responsible for supervising a team of Sheriff’s Officers and supporting the 2IC in the day to day operations of the Centre.

A current NSW driver’s licence, with a provisional P2 licence as a minimum upon entry to service is required for this role. The role may involve travel including overnights stays.

Appointment to the role of Sergeant, Relieving requires a current NSW driver’s licence, with a provisional P2 licence as a minimum upon entry to service. The role involves regular travel within the hub and includes overnight and multiple night stays.

What you’ll do

- Supervise, mentor, and support team members in their duties, contributing to team development.

- Allocate resources to ensure efficient court operations and maintain the safety and security of court complexes and users.

- Perform law enforcement duties in accordance with relevant laws, policies, and procedures.

- Maintain records to meet financial and operational guidelines and ensure the Centre’s roster is up-to-date and visible.

- Provide high-quality services to court users, including judicial officers and jurors.

- Build and maintain relationships with court stakeholders.

- Collaborate with the Regional Commander and other OICs to provide assistance at other locations during resource shortages or high-risk operations.

- Contribute to the development and implementation of initiatives to improve work practices.

What we’re looking for

These responsibilities are crucial for ensuring smooth operations and effective client management in a dynamic and potentially high‑pressure environment.

- Demonstrate Professionalism and Empathy: Stay calm and professional in high‑pressure situations, ensuring effective resolution of incidents.

- Strategic Planning and Resource Management: Effective Planning; Develop and implement strategic plans to manage daily tasks and responsibilities.

- Adaptability: Quickly adjust to working in different jurisdictions amongst be flexible and open to changes in work environments and procedures.

- People Management: Good understanding and ability to comply with departmental policies and practices such as harassment prevention, EEO, EAPS, Code of Ethical Conduct, Work, Health and Safety, Ethical Work Practices, Disability Awareness, and the Aboriginal Cultural Capability Framework.

- Successful completion of the Sheriff’s Officer Recruit Training Program.

- Certificate III in Government to be completed within 12 months of commencement.

- Willingness to obtain and complete a Certificate IV of Leadership and Management or equivalent qualification upon commencement.

- Successful completion of tactical re‑certification, and other prescribed training programs mandated in line with Clause 9 of the Crown Employees (Sheriff’s Officer) Award 2024 as required.

- Current NSW driver’s licence, with a provisional P2 licence as a minimum upon entry to service.

- Current First Aid certificate.

- Meet the required health, physical and psychological requirements in accordance with agency standards.

To apply directly via the DCJ Careers site click here. Search for the job and click the ‘Apply now’ button.

What We Offer

We offer a variety of benefits, including:

- A challenging and rewarding career

- Flexible, autonomous work environment

- Competitive pay and conditions

- Training and development opportunities to build and maintain capabilities

- Health & Wellbeing and Employee Assistance Programs.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We’re focused on breaking, rather than managing, disadvantage. It’s work that really matters.

Click apply, attach an up‑to‑date résumé (maximum 5 pages) and a cover letter (maximum 3 pages) addressing the 2 targeted questions below with a brief outline on how you meet the requirements of the role.

Candidates who apply for multiple locations will only be assessed once.

Q1 - Describe a time when you witnessed misconduct, illegal or inappropriate behaviour. What did you do? What was the result?

Q2 - Tell me about an approach you have taken with your current team, to ensure that roles and responsibilities are clearly communicated.

Applications close – 11.59pm (AEDST) – Wednesday, 12 November 2025

For more information about the role or what it’s like to work for the NSW Sheriff’s Office, please contact Jarret Towns, Regional Commander, West Southwest Command on 0476 852 241 or via email jarret.towns@justice.nsw.gov.au

If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please contact Paola Pina via paola.pina@dcj.nsw.gov.au

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

Thinking about moving to regional NSW? Get free, personalised support with housing, schools, jobs, and settling in. Learn more: www.nsw.gov.au/welcomeexperience

Thank you for your interest in this role. We look forward to receiving your application.

Job Segment: Recruiting, Human Resources

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