Support Technician

3 days ago

City of Melbourne, Australia First Focus IT Full time

You’ve been grinding remote tickets for years.

You’ve mastered the queue.

You’ve soloed Exchange.

You’ve tanked Azure outages and DPS’d your way through AD forests.

Now it’s time to squad up with a team that backs your skills, feeds your curiosity, and actually makes work fun.

🏢 We’re First Focus–Australia’s top MSP (Cloud Tango says so, 8 years running). With 300+ staff across 4 countries, we’re growing fast, evolving constantly, and building careers with purpose. Our leadership backs our techs, our culture values curiosity, and our clients are genuinely great to work with.

This isn’t just another support role. It’s a chance to:

- Work across desktop, servers, firewalls, cloud infra, and cool AI tools

- Train like a beast—10 paid training days, certs = pay rise

- Join a team of smart humans who actually care about tech (and each other)

- Escape the script—solve real problems, not just reset passwords and reboot printer

What You’ll Be Doing

- Slaying tickets across Microsoft AD, Azure, M365, and Exchange

- Troubleshooting desktops, servers, firewalls, and networks like a boss

- Supporting cloud platforms—Azure AD, Entra, Hyper‑V, Citrix, AWS (no VMware, sorry)

- Jumping into project deployments when things get spicy

- Collaborating with senior engineers to keep environments clean, lean, and mean

- Occasionally venturing out to client sites (fuel, tolls and parking’s on us, not on you)

What You’ll Bring

- Deep knowledge of AD (mostly Azure but still a little bit of on‑prem too) and end‑user support wizardry

- Solid grasp of Windows Server, Exchange, and cloud platforms

- Comfort across the stack—from desktop to firewall, LAN/WAN included

- Experience with ticketing systems and a knack for making users feel heard

- Great comms, great attitude, and a genuine love for solving problems

- Driver’s license + car (for those rare but heroic onsite missions)

What You’ll Get

- 💸 Up to $80k package, plus training and flexibility

- 🧘 Free access to Uprise—1:1 coaching with qualified psychologists or counsellors

- 🏠 Hybrid working arrangements for real work‑life balance

- 📚 10 paid training days a year, exam fees covered, and pay rises for certs

- 🚀 FastTrack mentoring program for career growth

- 🌍 MAD (Making A Difference) Council—equality, charity, and sustainability

- ⚡️ Tesla company car option (yes, really—conditions apply)

- 🎉 Regular social events and a team culture built on trust, curiosity, and support

🧠 Neurodiverse? We’ve Got You.

We welcome applications from Neurodiverse candidates. If you’re comfortable disclosing, we’ll share our Neurodiversity Statement and work with you to create an environment where your skills shine brightest.

Apply now. Or don’t. But if you’re still reading, you probably should.

#J-18808-Ljbffr

  • [Apply in 3 Minutes] Military Veteran Mechanic

    3 days ago

    City of Salisbury, Australia Kia Veterans Technician Apprenticeship Program (VTAP) Full time

    Kia Retailers are offering skilled and experienced military Veterans with the opportunity to begin an inspiring career as a Kia Certified Service Technician. To support this Kia Retailer initiative, Kia America, Inc. has established the Kia Veterans Technician Apprenticeship Program (VTAP). Job Description - Diagnose, maintain, and repair Kia vehicles...

  • Network Technician

    3 days ago

    City of Melbourne, Australia Career Success Australia Full time

    The Network Technician Internship program provides you with 12-weeks of hands-on technical experience in network field engineering. As a Network Technician Intern, you will go on site and provide network support to a range of clients. You will specialise in wireless communications, routing and switching, network configuration and hardware support. If your...

  • IT Support Technician

    1 week ago

    Melbourne City Centre, Australia HAYS Full time

    IT Support Technician job available at growing MSP | Melbourne Inner South | Permanent | Immediate start **Your new company** A leading National Managed Service Provider based in Melbourne’s Inner South requires an IT Support Technician for a permanent opportunity commencing immediately, to provide onsite support for their Sports sector clients. The...

  • Support Technician

    4 days ago

    Melbourne, Australia Visage Imaging Full time

    **Be part of a revolution.**: Visage Imaging is a global provider of enterprise imaging solutions that enable PACS replacement with local, regional and national scale. Visage Imaging customers around the globe use the Visage 7 Enterprise Imaging Platform to leapfrog the limitations and restrictions of legacy PACS, significantly improving patient care through...

  • IT Support Technician

    2 weeks ago

    Melbourne, Australia Talent International Full time

    australia melbourne contract negotiable- Initial 12 month contract + potential for extensions - Melbourne CBD + Working from home options - Government Department - Supporting Microsoft 365 **The Role**: This Government Department is seeking an IT Support Technician to assist with Microsoft 365 tenant migrations as part of a large ICT program. **The...

  • Theatre Technician

    4 weeks ago

    City of Melbourne, Australia St Vincent's Health Australia Full time

    Join an organisation where we Serve Something Greater; See Something Greater; and Strive for Something Greater! Building Better Care, Together! For over a century, St Vincent’s Hospital has been a cornerstone of Victorian healthcare. We are seeking an experienced Theatre Technician to join our dynamic team at our Fitzroy site. The successful applicant...

  • Maintenance Technician

    4 weeks ago

    City of Melbourne, Australia Amazon Full time

    Amazon is seeking Reliability Maintenance & Engineering (RME) Technicians to join our Maintenance & Engineering team at our Delivery Station in Mulgrave, Melbourne. The focus of the Maintenance Technician role is to ensure safety regulations and policies are adhered to, to ensure preventative maintenance is conducted on time to a high standard and to...

  • ▷ [Apply in 3 Minutes] IT Support Technician Jobs | Melbourne IT Support Technician Level 2-3

    4 weeks ago

    City of Melbourne, Australia Podium IT Full time

    The Offer: Podium IT is offering a position for an IT Support Technician. We are an established small to medium sized (SMB) IT Support company with clients across many different industries. The offer will see you work more closely with the Managing Director initially, you will be working across the company’s biggest clients performing onsite and remote...

  • Field Technician

    2 weeks ago

    City of Melbourne, Australia Logical Executive Solutions Full time

    Overview Field Service Technician – Rebar & Steel Machinery Melbourne-Based | National Travel Our client is Australia’s leading provider of rebar and steel bending machinery, proudly Australian-owned and operated since 2005. With a strong reputation for excellence, they specialise in machinery installation, servicing, maintenance, and spare parts...

  • Theatre Technician

    3 weeks ago

    City of Melbourne, Australia Pizza Hut Hong Kong Full time

    Theatre Technician Job no: JR106634 Work type: Permanent Location: Ramsay Surgical Centre Glenferrie Categories: Clinical Support - Technician/Orderley Overview Join our small, friendly hospital as a Theatre Technician at Ramsay Surgical Centre Glenferrie. We have three operating suites and specialise in Orthopaedics, Plastics, Pain Management, and Dental...