IT Support Technician
1 day ago
IT Support Technician job available at growing MSP | Melbourne Inner South | Permanent | Immediate start
**Your new company**
A leading National Managed Service Provider based in Melbourne’s Inner South requires an IT Support Technician for a permanent opportunity commencing immediately, to provide onsite support for their Sports sector clients. The company promotes a collaborative and supportive work environment, offering exposure to leading technologies and ongoing career development opportunities.
**Your new role**
In this exciting new role, you will be:
- Providing 1st & 2nd level support both onsite and remote a broad client-base.
- Maintaining relationships with clients.
- Ensuring technical issues are resolved within SLA's in calm and polite manner.
- Troubleshooting technical issues in a high-volume ticketing environment.
**What you'll need to succeed**
- Prior experience providing level 1 & 2 IT support.
- Demonstrated knowledge of Windows OS, Active Directory, Exchange and Office 365 administration.
- Experience with Autotask and ConnectWise is highly advantageous.
- A tertiary education in Information Technology as well as Microsoft, Cisco and Fortinet certifications are beneficial.
- Proven experience working within a Managed Service Provider or Consultancy.
- Current driver’s license and access to a car.
**What you'll get in return**
Working in an organisation where they develop and grow careers, you will be offered an excellent salary package. Working within a rapidly growing company, you will gain exposure to a broad range of technologies and projects. This organisation prides itself on internal promotion and career development and offers development training. Do not miss out
**What you need to do now**
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