Supply Chain consultant

1 day ago

Sydney, Australia HSO Enterprise Solutions GmbH Full time

Overview

Als Dynamics 365 Supply Chain Consultant ben je verantwoordelijk voor het leveren van hoogwaardige consultancydiensten op het gebied van Dynamics 365 Finance & Operations (D365FO). Je speelt een cruciale rol bij het implementeren en optimaliseren van bedrijfsprocessen, met een focus op het in Logistieke & MRP/productie domein.

Je bent onderdeel van een klantteam (ca 15 collega’s) waarbij je gezamenlijk verantwoordelijk bent voor de klanten die in het team bediend worden. Je doet het dus niet alleen, je neemt deel in projecten om de lifecycle van onze klanten optimaal te leren kennen en te bedienen. Naast het afhandelen van verstoringen en wijzigingsverzoeken/optimalisaties geef je dus ook advies om de klantprocessen te optimaliseren.

Jij weet onze klanten iedere dag weer blij te maken door te komen met dé oplossing waardoor zij weer kunnen werken. Hou je van veel klantcontant, ben je proactief, vind je het leuk om te analyseren, klanten te adviseren en je creativiteit aan te wenden om problemen op te lossen en processen te optimaliseren, dan is dit jouw droombaan Je richt je op:

Verantwoordelijkheden

- Het samenwerken met collega’s binnen klantteam, om zo de maximale waarde voor onze klanten en opdrachten te realiseren;
- Het oplossen van incidenten, het ontwikkelen en optimaliseren van processen aan onze klanten;
- Het uitdragen van advies over toekomstige Microsoft-ontwikkelingen;
- Het faciliteren van de klantreis door het voorbereiden en organiseren van het business ritme (maandelijks operationeel overleg) met de klanten binnen het klantenteam;
- Het actief afstemmen met jouw Service Delivery Manager of Customer Team Manager en klanten over de voortgang van verbeteringen en het in kaart brengen van potentiële kansen en eventuele uitdagingen.

Over Managed Services

Over Managed Services Binnen HSO’s Managed Services helpen we onze klanten het maximale uit hun Microsoft Dynamics applicatielandschap, hun Azure Cloud Platform en Data & AI-diensten te halen. We beheren alle Microsoft-applicaties, Azure Infra & Security, de Modern Workplace en Azure Integratie Services.

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