Quality & Safeguarding Support Officer

NFP Salary packaging – rent, mortgage, bills and more

About the Role

The Quality & Safeguarding Support Officer provides coordination and administration supports to the Quality and Safeguarding Team to monitor and facilitate compliance with the National Disability Insurance Scheme (NDIS) Quality and Safeguarding Framework.

This position will be responsible for the coordination and administration of:

- Monthly reporting of Restrictive Practices to the NDIS Commission
- Delivery of the RPA Panel
- Implementation of internal audits
- Management of complaints and feedback
- Management of the client survey process

About You

We are seeking a highly motivated, versatile and experienced professional to fill this position in our head office at Shenton Park. Details to be discussed during interview.

In addition to relevant experience, you will have:

- Highly developed interpersonal skills with proven ability to communicate (written and verbal) with a diverse range of people internally and externally
- Solid data entry skills; attention to detail and high level of accuracy
- Excellent time management and organisational skills with the ability to work under pressure, against competing and short deadlines
- Advanced ability in the use of MS office, particularly in the use of MS Excel
- Knowledge of NDIS Quality and Safeguarding Practice Standards is highly desirable, including those relating to restrictive practices and NDIS Commission Reporting
- Well-developed analytical skills
- Well-developed report writing skills and ability to adapt to suit the audience
- Relevant qualification in disability, social sciences or allied health is highly desirable

To join our team you will be required to complete required clearances including a Medical, and NDIS Workers Check

There are many benefits to working at the Association, here are just a few.

- Collaboration: Work in a collaborative team where everyone's ideas are valued, and success is achieved together
- Positive Impact: Your role will help individuals live their best, most fulfilling life.
- Financial benefits: Save on everyday expenses with unique access to discounts with Westpac, Medibank, and other major brands and retailers.
- Salary packaging: up to $15,900 per annum + up to $2,650 for meals and entertainment. Salary packaging allows you to pay for your expenses with money from your salary before tax is taken out. Pay less tax, and your take home pay increases

About Us

The Autism Association is one of Australia’s largest For-Purpose Specialist Autism Service Providers, providing a range of services to individuals of all ages. We are inspired every day to make a difference in the lives of people with Autism and are deeply committed to assisting them to achieve the life and opportunities they choose.

We are an equal opportunity employer. We are committed to upholding our values on equity, diversity and inclusion in our recruitment and workplace culture – a place where everyone feels valued, heard and supported. We strive to make our roles and workplace accessible to people with disability and culturally appropriate to individuals of an Aboriginal and Torres Strait background.

Apply Now

To apply, click below to upload your resume and cover letter. Applications close 17 October 2025, but please apply as soon as possible as shortlisting may occur prior to this date.

The Autism Association of WA is a Child Safe Organisation and is committed to ensuring the safety and wellbeing of all children.

No agency referrals will be accepted at this time.

Please ensure you have registered with our Careers Site and complete the application process in full to be considered for the role.

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