Service Engineer
4 weeks ago
Overview
At SOLPLANET, we are driven by a simple idea: solar for everybody
We strive to create the best possible experience for distributors, installers and end users
That´s why our solar inverters, energy storage systems and EV chargers are easy-to-install, reliable and user friendly
Who We Are
- Private equity-backed AISWEI is a leading provider of renewable energy solutions - providing the world with solar inverters, batteries, EV chargers, heat pumps, and energy management solutions
- AISWEI has more than 15 years of expertise in R&D and manufacturing, with a strong technology heritage from both Germany and China
- With 32 GW of annual production volumes (2024), AISWEI is one of the largest manufacturers of solar string inverters world-wide
- AISWEI is operating under its own brand in China and its SOLPLANET brand internationally, and is trusted by leading global brands as an ODM service provider
- Our team passionately believe that we are all fellow citizens of one planet, and we are truly honored about deploying our solutions to local societies worldwide – every day
How you´ll help us
Responsibilities
- Provide technical troubleshooting support to installers and other customers via phone or digital channels
- Provide commissioning support (remote or on-site)
- Actively collaborate with international and local colleagues/departments to effectively resolve customer issues
- Plan and coordinate the logistics to dispatch inverters for replacement and assist in the collection of inverters
- Support the qualification, onboarding and management of new service partners
- Accurately document all relevant case information using CRM software
- Deliver training sessions to customers or internal colleagues
- Continuously identify opportunities to improve products and processes in order to improve customer satisfaction and company cost-effectiveness
- Regularly collect feedback such as customer satisfaction to assist in continuous improvement of the after sales process
Your background and skills
- Bachelor or above technical degrees, preferably in electrical engineering, renewable energy, photovoltaic engineering, or similar disciplines.
- Business fluent in English.
- In-depth knowledge of the technical requirements for PV, energy storage systems, EV chargers in the distribution and/or utility scale segments, including product specifications, grid code requirements, competitive landscape, tender requirements etc.
- Ability to work independently and focused in a dynamic, fast-paced environment
- Prior work experience in a PV related industry is not a necessity but will be an advantage
Your attributes
- Self-motivated and performance driven
- Excellent interpersonal and communication skills
- Can-do attitude and hands-on mindset
- Proactive, dynamic, solution and customer oriented
What we offer
- Giving you the unique opportunity to be part of a spirited and diverse team of passionate experts that work together within an exceptionally open-minded environment
- Assisting you in to develop, personally and professionally, to grow internally within an international environment which leverages your abilities, skills and expertise
- Providing you the unique opportunity to be part of an ambitious, energetic and rapidly growing Solplanet team with flat hierarchies, fast decision making and strong opportunities to successfully cultivate your long-term path within the renewable energy industry
By submitting your application, you declare your agreement to saving your application data at Aiswei B.V, and that such data may be used for internal purposes in the context of the upcoming application process. If there is no employment, the data will be deleted after six months. The application data are treated confidentially in accordance with the provisions of the Federal Data Protection Act and are not passed on to third parties. You can revoke your consent at any time, either by email or in writing by mail.
#J-18808-Ljbffr
-
Service Engineer
4 weeks ago
Council of the City of Sydney, Australia Programmed Full timeOverview The company Our client is a global leader in supplying advanced instrumentation and software solutions for scientific research, industrial process control, and semiconductor metrology. With decades of experience, their systems are used worldwide for material characterisation and they take pride in delivering world-class customer support. The...
-
Bench Service Engineer
6 days ago
Council of the City of Sydney, Australia Study and Work Full timeService Engineer Location: Australia and New Zealand Salary: Attractive package based on skills and experience Start Date: Immediate start available Are you a skilled engineer with a passion for technology and a knack for problem-solving? Our client, a leader in the T&M industry, is seeking a Service Engineer to join their dynamic team. This is a fantastic...
-
Service Engineer
3 weeks ago
Council of the City of Sydney, Australia Wärtsilä Corporation Full timeOverview Wärtsilä Energy leads the transition towards a 100% renewable energy future. We help our partners to accelerate their decarbonisation journeys through our market-leading technologies and power system modelling expertise. These cover decarbonisation services, future-fuel enabled balancing power plants, hybrid solutions, energy storage and...
-
Mechanical Services Graduate Engineer
3 weeks ago
Council of the City of Sydney, Australia Climatech Full timeAbout the business Climatech is one of Australia's leading mechanical services contractors, offering comprehensive design and construction solutions. Our work surpasses industry standards in safety, efficiency, service and quality. Climatech's expertise in design value engineering is a key offering to clients operating in competitive tender markets. We...
-
Customer Services Engineer
3 weeks ago
Council of the City of Sydney, Australia BARCO Full timeCustomer Services Engineer Date: Sep 13, 2025 Location: Newington, NSW, AU Company: Barco Barco is a global technology leader headquartered in Kortrijk, Belgium, specializing in visualization solutions. We design and develop cutting-edge products that enable bright outcomes around the world. Our innovative solutions span various industries, including...
-
Technical Services Professional Engineer
4 days ago
Council of the City of Sydney, Australia Qantas Airways Full timeJob Description - Contribute to managing Avionics aspects of Qantas Airbus fleet - Covered under the Professional Engineers EA - Permanent full-time position located at the Qantas Corporate Campus in Mascot - Visa sponsorship available for eligible international candidates Qantas Engineering keeps us at the forefront of aviation, caring and maintaining...
-
Jobs - Field Service Engineer - Sign & Display
3 weeks ago
Council of the City of Sydney, Australia Print21 Magazine Full timeOverview Field Engineering (Engineering) - Full time position We are seeking a highly motivated Field Service Engineer Sign & Display to join our dynamic team based in Sydney. Currie Group Pty Ltd, is a market leading supplier to the Graphic Arts industry across Australia & New Zealand, a family owned and operated company spanning over 75 years, we are...
-
▷ (15h Left) Service Engineer
3 weeks ago
Council of the City of Sydney, Australia ROBERT WALTERS AUSTRALIA Full timeOverview This full-time hybrid position offers you the chance to work with cutting-edge technology while supporting customers across Australia and New Zealand, primarily in New South Wales, Victoria, and Queensland. What you'll do - Provide exceptional service support to existing customers throughout Australia and New Zealand by conducting scheduled site...
-
24/7 Customer Service Engineer
4 weeks ago
Council of the City of Sydney, Australia HSO Enterprise Solutions GmbH Full timeAre you a dedicated Customer Service Engineer ready to support global clients around the clock? HSO is seeking a skilled and proactive 24/7 Customer Service Engineer to join our support team. In this role, you will provide technical assistance and issue resolution for Microsoft Dynamics 365 solutions, ensuring continuous service availability and customer...
-
Principal Engineer | Engineering Enablers
6 days ago
Council of the City of Sydney, Australia Macquarie Bank Limited Full timeJoin our Reliability Technology team where you will leverage your extensive technical knowledge and pragmatic approach to software design and architecture to build and inspire the engineering function. As a Digital Bank, software engineering is at the core of what we do. Our engineers operate in an autonomous environment where they are empowered to “do it...