Account Manager

1 day ago


Council of the City of Sydney, Australia Novum Global Full time

About the Role

We’re looking for a motivated Account Manager to join a growing SaaS business supporting clients in the legal and professional services sector.

You’ll manage a portfolio of customers, drive adoption of our technology, and uncover new opportunities for growth. A key part of this role is re‑engaging dormant accounts — helping clients rediscover value and boosting retention.

You’ll join a supportive, high‑performing team that values collaboration, curiosity, and celebrating wins together.

What You’ll Do

- Manage and grow relationships across existing customer accounts

- Identify and close upsell and cross‑sell opportunities

- Reconnect with inactive clients through structured win‑back campaigns

- Achieve revenue and activity targets with a consultative approach

- Maintain an accurate pipeline and client data in Salesforce

- Partner with internal teams to ensure a seamless client experience

What You’ll Bring

- 3+ years of experience in B2B SaaS sales or account management

- Proven record of meeting and exceeding sales targets

- Background in legal, accounting, fintech, or professional services is a plus

- Excellent communication and relationship‑building skills

- Confident using Salesforce and MS Office

- Self‑motivated, proactive, and commercially minded

Why Join Us

✨ Be part of a well‑tenured, high‑performing team
💡 Work with technology that’s transforming professional services
🚀 Clear growth pathways into senior or leadership roles
💸 Competitive pay, achievable commissions, and hybrid flexibility

#J-18808-Ljbffr


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