Account Manager

Overview

At Modo Energy, we're building the global standard for benchmarking and valuing the world's electrification assets - unlocking returns for battery energy storage, solar, wind and data centres.

The role

We are looking for an entrepreneurial Account Manager with start-up and/or SaaS experience to join our growing Sydney team. This role is pivotal in connecting our software development teams with our Australian clients. You will act as a trusted advisor, helping clients navigate complexity in the energy transition and translating their business needs into impactful outcomes through the Modo Energy platform. If you’re passionate about the energy industry, excited by the fast-moving Australian power market, and driven to deliver outstanding customer success, we’d love to hear from you.

Responsibilities

- Build and maintain strong, long-lasting relationships with clients across developers, utilities, funds, and energy traders in the Australian market.
- Act as the primary point of contact for a portfolio of clients, focusing on account growth, retention, and achieving revenue targets.
- Guide clients in leveraging Modo Energy’s software suite to construct long-term power market scenarios, supporting them in interpreting complex outputs and troubleshooting issues.
- Collaborate with global teams to align resources with client goals and provide feedback that informs product development.
- Gather and communicate client feedback and market-specific insights to the product team, contributing to roadmap priorities for Australia and beyond.

Qualifications

- 3-5 years’ experience in customer success, account management, or sales, ideally within SaaS, energy, or tech.
- Proven experience driving account growth or managing revenue targets.
- Strong knowledge of SaaS products; interest in Australian power markets and the energy transition is a strong plus.
- Excellent communicator, able to simplify complex ideas for both technical and non-technical audiences.
- Skilled in process management and delivery of time-sensitive projects.
- Confident stakeholder manager, comfortable engaging senior decision-makers across the energy ecosystem.
- Self-starter with strong problem-solving skills and adaptability to a start-up environment.
- Proficiency in CRM/customer success tools to monitor client health and track opportunities.
- Modo Energy values collaboration and team culture. In-person presence in the office is preferred Tuesday through Thursday, with flexibility to work from home or the office on Mondays and Fridays.
- Modo Energy offers a competitive salary, potentially life-changing equity package and top-of-market benefits.

Equal Opportunity

Modo Energy is an equal opportunity employer. Our employment decisions are made on the basis of qualifications, merit and business need. We do not discriminate against age, national origin, physical or mental disability, race, religion, pregnancy, sexual orientation, gender identity, veteran status or any other characteristic protected by federal, state, or local law. If you need assistance or a reasonable accommodation with an application or the interview process please contact us via email at careers@modo.energy.

What you can expect from Modo Energy

We want to attract and retain the best talent at Modo Energy, and we give our people the freedom and opportunity to develop themselves and flourish.

We are committed to building a diverse and inclusive team at Modo Energy, as we believe a variety of backgrounds, skills and interests is what makes our company stronger. If you share our values and our enthusiasm for supporting the transition to greener energy systems, we encourage you to apply.

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