Account Manager

- Mature sales career (you’re comfortably closing $50k+ deals)
- High Drive (love to smash goals & get sh*t done)
- Passionate about your career & hungry to grow
- Bonus: Entrepreneurial mindset - you’re passionate about Startups & perhaps want to start something of your own one day
- Bonus: You’re familiar with / working in the Healthcare Industry

The role

You will be responsible for three areas:

1. Deal Management - cross-sell & up-sell

- Manage a patch of current customers - supported by our Technical Account Managers who promote adoption
- Run the full sales cycle meetings, demos, closing etc. - collaborating cross functionally (Product etc.) where required
- You will be supported by the Lead Gen function (this will make up ~70% of your pipeline)
- Run an accurate Sales Forecast (from our CRM, Hubspot)

2. Support GTM Improvements

- Support the continuous iteration and improvement of our GTM Playbook and Sales processes
- Collaborate with the rest of the GTM Team to foster a great team environment
- Stay on top of industry themes and trends to keep messaging relevant

3. Supplement Lead Generation in your Patch

- Build and maintain a strong pipeline by working with existing accounts, and doing some outbound sales activities (via events, emails, phone calls etc.), accurately forecasting pipeline commitments per quarter
- This will support 30% of your pipeline (remaining 70% comes from our Lead Gen team)

What’s it like to work here

- Realistic Targets: our team consistently meets (& exceeds) targets - we set realistic goals, with supporting teams (Lead Gen, Product etc.) to ensure success
- High Performance Meets Real Care: We’re ambitious, growth-focused, and laser-focused on solving meaningful problems, but we always have each other’s backs. No egos, just genuine teamwork.
- Radical Transparency & Accountability: We operate with extreme clarity and ownership. You’ll thrive here if you’re hungry to learn from failures and grow fast.
- Fast-Paced & Impact-Driven: Forget rigid structures—our agility drives innovation. You’ll tackle big challenges and see the real-world impact of your work every day.

The Opportunity

Uncapped commission

- Opportunity for Highly Driven Achievers to hit aggressive over-achievement accelerators, with uncapped earning potential

This role has many career path options within 12-24 months:

- Strategic Account Director (240-260k OTE
- Head of Growth (250-300k OTE)
- Snr Product Marketing
- Snr Digital & Content Mgr
(note: pay for these roles are above market rates)

About us

We're a fast-growing, profitable B2B SaaS startup (2x AFR Fast 100).

We believe vulnerable people deserve a safe and great experience.

This inspires us to build great products for the Care Economy.

Which has led to our solutions being used by leading hospitals and over 50% Australian Aged Care.

Our modern, AI-centered software help these organisations:

1. Be confident their Extended Workforce is compliant; ensuring only Compliant people are on-site around vulnerable people

2. Drastically improve their time-to-hire, tackling staff shortages

3. Help them deliver a great experience by collecting and analysing resident feedback to meet Aged Care Standards (e.g NQIP)

What you’ll get

- Access to 200+ books in a Kindle account
- ️️ Monthly Fitness budget (you can spend it on gym, sports equipment etc)
- Up to 6x psychology sessions p.a at no cost
- Recharge with up to 10x 'You Days' off p.a, used after periods of any intense work.
- Professional Development - up to $2,000 p.a for courses
- ️ Great team offsites, inc a major one each year in Bali

Feel free to record a 5min Loom, any other type of video recording or simply answer text-based

What stood out to you about this role/ Zipline?

Tip: Be as specific as possible*

What's your story? Why're you *really* applying for this role today?*

Are you based in Australia?*

Over the past 3 years, what was your quota and performance against it? Example: FY24 $1M quota, achieved 110%, across 20 deals*

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