Customer Service Officer

4 weeks ago

Ballarat, Australia AMA Group Ltd Full time

The Opportunity

We have an exciting opportunity for Customer Service Officer to join the team at Gemini Ballarat.

We are seeking a Customer Service professional, you will be assisting and supporting our wider team and managers with administration support and providing our customers updates regarding their vehicle repairs.

Permanent position. Monday to Friday, no weekends

Apply or call us today on 03 4333 0016

Role responsibilities

- Ensuring the environment is always customer friendly

- Greeting customers on arrival.

- Keeping our customers informed about the repair process and anticipated completion dates for their vehicles

- Contacting customer to ensure that they are satisfied with the AMA experience

- Telephone and email correspondence

- Supporting management with inventory (parts, paint, consumables etc)

- Liaise with insurance providers regarding claims/repairs

Requirements

- Proven experience within a Customer Service position

- Highly professional and personable with strong relationship building skills

- Strong systems experience and competent computer abilities

- Excellent verbal and written communication skills

- Ability to meet strict deadlines

- Able to work effectively and collaboratively with the team

Benefits

- Reward & recognition

- Career development and training

- Referral bonus for recommending a friend to work with us

- Discounts on parts and tools

- Uniforms

- 24/7 professional counselling for Team members and their immediate families

We champion our Team, because it’s our people that set us apart and drive our business' success. We focus on individual strengths and value differences to bring the best out of people, enhancing their skills and capabilities to build fulfilling careers.

AMA Group is an equal opportunity employer. We are dedicated to finding the best fit for every role. All qualified applications will be considered regardless of gender identity or expression, age, religion, national origin, disability, or sexual orientation.

No matter who you are, if you have the drive and talent to progress, when you’re part of our Team, you’re going places - APPLY NOW.

#J-18808-Ljbffr

  • Customer Experience Officer

    1 week ago

    Ballarat, Australia Service Victoria Full time

    **VPS2 Customer Experience Officer (CXO) | Work Location**: Ballarat CBD | Full Time - Fixed Term (12 months) | 7.6 hours per day between 8am - 8pm Who we are Service Victoria is an Administrative Office within the Department of Premier & Cabinet charged with simplifying, improving and modernising essential government transactions and delivering customer...

  • Customer Experience Officer

    1 week ago

    Ballarat, Australia Service Victoria Full time

    Location: Western Region | Ballarat Job type: Full time / 12 Months Organisation: Service Victoria **Salary**: $55,439 - $71,194 Occupation: Communications, Marketing and Media Reference: VG/1665591SS VPS2 Customer Experience Officer Work Location: Ballarat CBD Full Time - Fixed Term (12 months), with a view to a 12 month extension Staff will be...

  • Customer Service Officer

    2 weeks ago

    Ballarat, Australia HAYS Full time

    Kick start your career with VIC roads assisting others in a busy office environment. **Your new company** Seeking customer service focused professionals to work in their busy Contact Centre. Due to the continual busy environment, positions have become available for experienced and bubbly customer service professionals to join their evolving workforce. You...

  • Customer Service Officer

    2 weeks ago

    Ballarat, Victoria, Australia JK Personnel Full time $50,000 - $70,000 per year

    CompanyLocated in Ballarat, JK's client is seeking enthusiastic Customer Service Officers to join their growing team. Specialising in inbound call centre support for the telecommunications industry and ranked number one for customer satisfaction, they are committed to delivering exceptional service and efficiency as they continue to expand. The Role:As a...

  • Customer Service Officer

    4 days ago

    Ballarat, Australia McCain Foods Limited Full time

    **Position Title**:Customer Service Officer **Position Type**: Regular - Full-Time **Position Location**: Ballarat **Grade**: Grade 02 **Requisition ID**: 32527 Behind every great McCain product is a team of over 20,000 individuals worldwide whose curiosity, courage and commitment are what have made McCain Foods an international household name. McCain...

  • Customer Service Officer

    4 days ago

    Ballarat, Australia HAYS Full time

    Kick start your career within VIC Roads, Horsham to assist others in a Customer Service (Face to Face) Role **Your new company** This is your opportunity to jump into a new, fast paced position with VIC Roads. Seeking customer service focused professionals to work in their busy contact centre. Due to the continual busy environment, positions have become...

  • Senior Customer Service Officer

    2 days ago

    Ballarat, Victoria, Australia State Revenue Office Full time $79,122 - $120,000 per year

    Senior Customer Service OfficerAt least 2 fixed term (up to 12 months) roles with a possible ongoing opportunity in the Business Revenue Branch, Business Revenue and Customer Services Division in BallaratSalary $79,122 plus 12% superannuation - VPS Grade 3Based in Ballarat with hybrid working arrangementsWhat we offerThe State Revenue Office is the Victorian...

  • Customer Service Officer

    4 days ago

    Ballarat, Australia Supagas Pty Ltd Full time

    An excellent opportunity to join a growing company in a fast paced industry. - Excellent Employee Reward Program - Competitive Salary Package **About the role** Join our Customer Service team on a part-time, permanent basis at our Ballarat branch. **Duties** - Foster and drive the ‘Yes We Can’ attitude in achieving internal and external customer...

  • Accounts Receivable Customer Service Officer

    2 weeks ago

    Ballarat, Australia Ambulance Victoria Full time

    At Ambulance Victoria (AV) we are proud to share our commitment to saving and improving lives by providing outstanding care for our patients. It is our promise to every patient, and it sits at the heart of everything we do. No matter what corporate or support role you play in delivering our critical services to Victorians, you join a team dedicated to...

  • Ar Customer Service Officer

    3 days ago

    Ballarat, Australia Ambulance Victoria Full time

    **Overview**: **Work type**:Full time **Salary**:Salary not specified **Grade**:See Advertisement **Occupation**: Customer Service/Call Centre **Location**: Ballarat **Reference**: AV/1858728 At Ambulance Victoria (AV) we are proud to share our commitment to saving and improving lives by providing outstanding care for our patients. It is our promise to...