▷ Urgent Injury Management Advisor

Take the next step. Be part of something bigger at Suncorp.

- Provide side by side technical coaching and mentoring to team members in injury management and strategy

- Sydney or Newcastle CBD location

The NSW CTP Injury management team provides technical support to our Claims Advisors to advocate for optimal recovery for people injured in motor vehicle accidents.

This role offers the opportunity for an allied health professional to use their existing clinical skills and knowledge, applied to a compensable injury recovery setting. The role requires critical analysis of clinical information to advocate for best practice treatment and timely recovery to allow the injured person to move forward with their life as soon as possible.

Working within a passionate team of allied health professionals, you will be provided with support to learn and thrive in this exciting but demanding role.

What you’ll do (not limited to):

- Work alongside the claims team leader and technical advisor to create a high performing team delivering positive outcomes to injured people and driving shareholder value

- Review claim files and provide subject matter expertise to claims advisors – including interpreting medical reports, providing injury management advice and determining rehabilitation and treatment requirements

- Prepare professional written and verbal advice to claims advisors on reasonable and appropriate treatment and rehabilitation services, and recommendations for future rehabilitation management

- Provide consistent injury management expertise to ensure ongoing quality decisions and provide input into claims strategy

- Share knowledge, coach and mentor claims advisors to develop independent injury management capabilities

- Build external relationships with best in class treatment and service providers to assist injured people meet their recovery goals

- Support the injury management team leader to identify development opportunities and trends to improve individual and team performance and claim outcomes.

What you will bring:

- Degree in Allied Health related discipline is mandatory

- Minimum 2 years clinical experience and/or occupational rehabilitation experience is desirable

- Ability to independently prioritise your work

- Ability to use technology platforms to manage caseload effectively

- Ability to make effective decisions in a timely manner and in line with delegated authority

- Willingness to develop skills to manage difficult conversations with injured people, external health professionals and legal professionals

Culture:

Working as part of the Suncorp Group you will have access to an unparalleled range of job opportunities across insurance and corporate services. We promote a high-performance culture where people are rewarded for effort and dedication. We recognise and value commitment and encourage our people to maintain a healthy balance between their career and personal time. Suncorp has been awarded Employer of Choice for Gender Equality (EOCGE) by the Workplace Gender Equality Agency (WGEA) for seven years in a row.

If this role sounds like the challenge you have been looking for please submit an application online today.

We believe we are at our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected. We are passionate about inspiring our people by creating a diverse, accessible, and inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with customers.

If you require any support and adjustments to participate equitably in our recruitment process or in the workplace, we encourage you to contact Annette_frasca@suncorp.com.au for a confidential conversation.

Advertised: 14 Oct 2025 AUS Eastern Daylight Time
Applications close: 28 Oct 2025 AUS Eastern Daylight Time

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