Associate Manager/Manager, Supply Chain

Associate Manager/Manager, Supply Chain & Customer Care Apply online

Overview

At QIAGEN, we are driven by a simple but powerful vision: making improvements in life possible.

We’re dedicated to revolutionizing science and healthcare for the better. From our entrepreneurial roots to our current global presence, we've grown into a force for positive change. With thousands of employees across six continents, collaboration is our greatest strength. We’re always striving to identify talented individuals to join our exceptional teams. We have played a pivotal role in shaping modern science and healthcare, and we're just getting started. If you're someone who thrives on new challenges, and wants to make a tangible difference in people's lives, then QIAGEN is the place for you.

At QIAGEN, every day is an opportunity to make a real-life impact.

Join us, grow with us, and together, let's shape the future of biological discovery.

Position Description

- Provide leadership and direction for ANZ Supply Chain and serves as the primary contact person while providing internal and external support in matters related to inventory management, 3PL warehouse operations, transportation management as well liaison for trade compliance and regulatory requirements
- Build collaborative working relationships with all internal stakeholders and external service providers with close coordination to the Global and Regional Commercial Operations, Global Operations including other functions
- Liaise with Regional Commercial Operations, Supply Chain, Customer Care, Quality, Regulatory and Service functions to deliver the business target from demand forecasting, secure the supply, order fulfilment, service level and relevant exception management
- Manage 3PL performance to ensure all orders delivered to customers according to agreed service targets including regular visits to 3PL site to ensure all the QIAGEN procedures as well as requirements are being met
- Monitor and manage the actual supply chain performance against agreed indicators to support Regional SCM KPIs in alignment with the Global SCM organization
- Actively contributes to process improvement by delivering results through problem solving and process improvement activities
- Plan and manage supply chain budget including costs control and expenditures approval
- Ensure compliance to QIAGEN operational processes and policies including conformity to established international trade regulations and procedures
- Provide direction and guidance to support staff including training and development as well as team performance

Position Requirements

- Degree educated in supply chain or logistics discipline
- Minimum 8 years’ related experience working in interdisciplinary teams and global corporation preferably in the life science, biotechnology, medical device and/or regulated TGA environment is an advantage
- Strong knowledge and experience in 3PL warehouse operations management, logistics, planning, demand forecasting and inventory management with proven track record to manage an efficient daily operations
- Strong understanding and experience in cold chain management, Dangerous Goods, trade compliance and logistics of regulated products is preferred
- Ability to develop, analyse and apply data to make decisions in alignment to meet service expectations while achieving operational requirements
- Strong knowledge of internal and external operations that influence demand forecasting, inventory management, warehouse operations and transportation services
- Able to prioritize responsibilities in a multi-tasking matrix organization
- SAP knowledge and hands‑on experience

Personal Requirements

- Strong verbal, written and presentation skills required
- Excellent communication skills at all business levels and across all functions with an ability to communicate processes, timelines and schedules clearly
- Customer focused and solution oriented
- Highly motivated and self-organized person with the ability to work independently and in teams in a structured manner

What we offer

- Bonus/Commission
- Local benefits
- Referral Program
- Volunteer Day
- Internal Academy (QIALearn)
- Employee Assistance Program and internal QIAGEN communities
- Hybrid work (conditional to your role)

Our people are the heartbeat of everything we do. Passion drives us as we push boundaries to innovate and evolve.We inspire with our leadership and make an impact with our actions.We cultivate a collaborative, supportive environment where each individual and team can flourish. We champion accountability and encourage entrepreneurial thinking.

QIAGEN is committed to creating an inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or disability.

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