Communications Officer

Division Name: Customer Strategy and Communications

Position No: 30214

Closing Date: 2025-11-13 5:00 PM

Location: East Perth

Job Type: Fixed Term - Full Time

About the Job

Are you a creative communicator who loves bringing ideas to life and connecting people through engaging content? We are seeking a talented individual with a background in marketing or communications to join our Customer Strategy and Communications team. In this role, you’ll be instrumental in shaping how the PTA communicates, engages, and builds meaningful connections with our staff and stakeholders.

Key Responsibilities

- Develop and coordinate a range of communication materials for both internal and external audiences, ensuring alignment with PTA’s strategic objectives.

- Develop and maintain content for PTA’s website and intranet, write content for publications, and develop the PTA Annual Report.

- Develop and implement communication plans.

- Build strong relationships with internal and external stakeholders to source content and ensure corporate information is disseminated appropriately.

- Maintain style and content guidelines to ensure consistency across communication channels.

- Use data to evaluate effectiveness and make recommendations for improvement.

About You

- A tertiary qualification and/or relevant expertise in marketing, communications, or other related discipline.

- Project management experience in website initiatives or online information technology projects.

- Experience in using content management systems, writing and editing for the web and general website management.

- Experience in designing and developing publications for a range of audiences to meet communications objectives, including experience using Adobe Creative Suite, specifically InDesign and Photoshop.

- Well-developed interpersonal and communication skills (written and oral), including the ability to write for various audiences, proofread and edit materials for publication, and manage relationships with suppliers and service providers.

- Well-developed analytical and problem‑solving skills, including the ability to use data to evaluate effectiveness and make recommendations for improvement.

About Us

The Public Transport Authority’s (PTA) vision is to be recognised as a leader in providing world‑class public transport services and solutions. Our purpose is to provide safe, customer‑focused, integrated, and efficient transport services that align with our core values. We hold five core values dear: safety, respect, recognition, integrity, and sustainability.

You can expect

- Opportunities to grow through personal development and career pathways

- Health and Wellbeing programs including access to a free 24/7 onsite gym

- Subsidised corporate apparel and spectacles

- Opportunity to join our social club offering savings and benefits all year round

- Supportive team environment

Additional Information

There is currently one fixed‑term opportunity available until 22 January 2027 with the possibility of renewal and/or permanency. Applicants assessed as suitable may be used to fill similar vacancies on a fixed term or permanent basis that may arise within the next 12 months.

To be eligible to work at the PTA you must be either an Australian Citizen or Australian Permanent Resident or hold a valid work visa until 22/01/2027.

The PTA is an equal opportunity employer and encourages people with disability, Aboriginal and Torres Strait Islander people and persons from culturally diverse backgrounds to apply.

All applications must be submitted through the PTA website or the WA Government jobs portal. Applications received via other platforms will not be considered.

Please refer to the attached Job Description Form (JDF) for full details about the position, including any specific requirements relevant to appointment.

Please contact Candace Beilby, Communications and Engagement Manager on (08) 9326 2552 for specific information about the role.

How to Apply

- A comprehensive CV with two work‑related referees.

- A written application (maximum 2 pages) outlining your interest in the role and the relevant expertise you will bring, with reference to selection criteria 1 and 2 listed on the Job Description Form.

Applicants are requested to apply online using the ‘Apply for Job’ button at the top/bottom of the screen. Please note the closing date and time, as no emailed, late or pro‑forma applications will be accepted.

When you become the recommended applicant, you will be required to complete the PTA Integrity and Qualification Consent Form, an Australian National Police Clearance, and a drug and alcohol screen prior to commencement. Adverse outcomes of Integrity reviews and NPCs will not necessarily disqualify an applicant from the selection process.

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