Disability Administration and Reception

21 hours ago

City Of Joondalup, Australia Www.chandlermacleod.com Full time

About the company

Government agency tasked with making life easier, accessible, and equitable for thousands of individuals and families across Australia. Currently seeking an Admin / Receptionist in Joondalup to join their busy team for a 12-months temporary assignment.

About the role

As an Admin / Receptionist, you will be providing counter/reception support for the local office including enquiries in the self-help kiosks and online support. In addition, your key duties are as follows:

- Manage and resolve matters by actioning planning tasks
- Resolve customer enquiries, provide information and/or referring customers to appropriate government or community services.
- Manage the team shared email inbox, appointments and telephone enquiries.
- Coordinate appointments with the use of Agency office facilities and ensuring facilities are accessible for participants.
- Undertake research and investigation activities and prepare associated reports and correspondence.
- Undertake a range of data entry activities and ensure follow up is completed.
- Receive and record complaints and other feedback

About you

To be successful in this role, you must have:

- Previous experience in an Administration, Reception, or similar role
- Intermediate to advanced proficiency in using MS Office Suite
- Excellent stakeholder management and customer service skills
- Ability to handle multiple tasks with competing priorities
- High attention to detail
- Australian Citizen
- Passionate about supporting people living with disability

Benefits

- 12-months casual temporary assignment
- ASAP start date pending clearances
- Full-time hours, Monday to Friday
- $37.36 per hour + super
- Joondalup WA Location

Please note: The successful candidate for the role must hold Australian Citizenship and be willing to complete a federal police check.

At Chandler Macleod, we are committed to fostering a diverse workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, people living with a disability and the LGBTIQA+ community.

You can read more about our commitment to diversity and inclusion at https://www.chandlermacleod.com/diversity-and-inclusion

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