[Urgent] Customer Service Attendant

5 days ago

Cairns, Australia Trinitypet Full time

Overview

Cairns QLD, Australia

Trinity Petroleum Services is an independent petroleum company with 16 Fuel & Convenience retail outlets in North Queensland.

Join a dynamic and friendly team at our busy Spence Street fuel and convenience store, where no two days are the same. We’re looking for enthusiastic and reliable Customer Service Attendants who are ready to deliver great service with a smile — both behind the counter and on the grill.

This role will require you to undertake merchandising and rotation of stock, therefore you must be physically capable of undertaking heavy lifting and being on your feet for long periods of time.

What you’ll do

- Serve customers at console with efficiency and a positive attitude
- Handling cash and processing transactions
- Prepare and cook simple short order meals such as burgers, sandwiches, and hot food
- Maintain cleanliness and food safety standards in the kitchen and store
- Restock shelves, assist with fuel transactions, and keep the store looking its best
- Work varied shifts, including early mornings, evenings, weekends, and public holidays

What we’re looking for

- Friendly and approachable, with great customer service skills
- Comfortable working in a fast-paced retail and food environment
- Reliable, punctual, and able to follow procedures
- Previous retail or short order cooking experience
- Be passionate to provide exceptional customer service
- Have the ability to manoeuvre heavy objects (lift up to 20kgs)
- Demonstrate outstanding communication
- Work well in a team environment
- Have a flexible attitude that will grow and change with the business
- Demonstrate an unforgettable presence in customer relations
- Work in a supportive and team-focused environment
- Gain experience across both customer service and food handling
- Ongoing training provided
- Opportunity for career growth within our wider retail and fuel network

This role involves shift work, including work on weekends, evening shifts and overnight shifts.

If you're ready to roll up your sleeves, fire up the grill, and make every customer feel welcome – we’d love to hear from you

PLEASE APPLY

Please send a resume and cover letter that demonstrates your ability to perform the role described above.

We can offer you:

- The ability to work close to home
- Full time hours
- Safe working environment
- Employee discount card (10c/L off fuel, 10% off store purchases)

Applicants must have a valid entitlement to work in Australia. We are an equal employment opportunity organisation which values workforce diversity.

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