▷ [Apply in 3 Minutes] Customer Service Ambassador - Full Time

2 weeks ago

City of Melbourne, Australia Kinetic Full time

The Opportunity

We are seeking an enthusiastic Customer Ambassador to join us full time to be the face of SkyBus. This role is all about creating outstanding first impressions, driving brand awareness, and helping customers choose SkyBus as their preferred airport transfer.

What You’ll Do

- Welcome and great customers at SkyBus terminals and inside airport.
- Proactively promote SkyBus services using a confident, professional sales approach.
- Convert prospective customers into SkyBus passengers and achieve set sales targets.
- Assist with e-kiosk sales and provide accurate service information to travellers.
- Represent SkyBus with immaculate personal presentation in line with uniform and grooming standards.
- Help ensure terminals are spotless by regularly cleaning and sanitising customer areas.
- Liaise with airport and contractor stakeholders to support seamless operations.
- Champion excellent customer service, handling enquiries or difficult situations with empathy, professionalism, and respect.

What You’ll Bring

- Excellent communication and interpersonal skills with a warm, approachable style.
- Confidence in engaging with the public and a passion for sales and customer service.
- Strong personal presentation and the ability to represent a premium brand.
- Ability to remain calm under pressure, solve problems quickly and de-escalate conflict where needed.
- A self-motivated, energetic approach and adaptability in a fast-changing environment.

About Us

SkyBus is Australasia's leading airport transit company. We take passengers on trips of a lifetime, 365 days a year. Our services receive consistently high customer satisfaction ratings, and our iconic Australian-built red double decker buses are the pride of the fleet. We're a great place to work, we look after our people, and they are proud to work for SkyBus.

How to Apply?

If this sounds like you and you’re ready for a rewarding career with SkyBus, click Apply for this job now There has never been a better time to join SkyBus.

SkyBus is proud to be an Equal Opportunity Employer and our people represent the community which we service. We invite all suitably qualified applicants to apply, including First Nations People, and people from diverse social, cultural and gender backgrounds.

#J-18808-Ljbffr

  • (Apply in 3 Minutes) Customer Service Administrator

    2 weeks ago

    City of Melbourne, Australia Traka (Assa Abloy) Full time

    # Customer Service Administrator – National Operations Centre (NOC)At SKIDATA, we’re leaders in cutting-edge access solutions, and we’re looking for a proactive and detail-oriented **Customer Service Administrator** to join our National Operations Centre team in Port Melbourne. If you thrive in dynamic environments, enjoy problem-solving, and want to...

  • ▷ Apply in 3 Minutes: Customer Strategy Manager

    3 weeks ago

    City of Brisbane, Australia Virgin Australia Airlines Full time

    We're on a mission to bring new and uplifting experiences to our guests, transforming flying from simply 'nice', to something wonderful. Like any good mission, this one starts with our people. Which is why we encourage our team to embody the fun, laid back, authentic spirit we've become famous for. Because when they're free to be themselves, they're better...

  • Customer Service Ambassador

    1 week ago

    Melbourne, Australia SkyBus Full time

    Join Us as a - Customer Service Ambassador! **Join Our Team as a - Customer Service Ambassador!** **Location**: Melbourne - Tullamarine **Type**: Full time **Role Purpose**: Have you got a passion for customer service? We’re seeking Customer Service Ambassadors to provide transport information, customer assistance, passengers and drivers’ safety on...

  • Apply in 3 Minutes! Dental Assistant

    2 weeks ago

    City of Melbourne, Australia Bupaoptical Full time

    Why Bupa? - Full Time Opportunity - Convenient Location – Tram stop in front of clinic and Train station within 10 min walk! - Phenomenal benefits including Paid Parental leave (where eligible) and Significant Bupa product and service discounts - Over 180 practices Australia wide – Grow with us! - Growth opportunities such as our Future Leaders Program...

  • Team Member

    2 days ago

    City of Melbourne, Australia Officeworks Ltd Full time

    Title: Team Member - Full-Time - Permanent Location: East Kew, Victoria, AU About us At Officeworks we make bigger things happen. Our customers, our team, and our community are our heart and soul. And if our brilliant people have taught us anything, it is that we can do all kinds of incredible things, each and every day. Fast paced. Innovative....

  • ▷ (Apply in 3 Minutes) Ray-Ban Meta Ambassador | Sunglass Hut | Northland

    2 weeks ago

    City of Melbourne, Australia Luxottica Full time

    We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. Formed in 2018 by the combination of Essilor and Luxottica, our Company combines two centuries of innovation and human endeavour to elevate vision care and the consumer experience around it. Every day, EssilorLuxottica’s...

  • (3 Days Left) Supervisor- Customer Service Ambassador

    4 weeks ago

    City of Melbourne, Australia Kinetic Full time

    Overview Supervisor – Customer Service Ambassador Location- Tullamarine | Avalon | Southern Cross | Transport Provided Join Kinetic and lead a dynamic customer-facing team that thrives on sales performance and delivering exceptional service. We’re looking for a passionate Supervisor to drive face-to-face ticket sales, motivate a high-performing team,...

  • [Apply in 3 Minutes] Part-Time/Full-TIme Sales Associate

    1 week ago

    City of Melbourne, Australia ECCO Full time

    Join a Retail team who loves quality product and delivering excellent customer service. ECCO is looking for a highly motivated and competitive Sales Associate with a passion to succeed. CREATE THE FOOTPRINTS OF TOMORROW At ECCO, you become part of a global family of more than 25,000 people who are proud to support a high quality, innovative, sustainable...

  • Supervisor- Customer Service Ambassadors

    4 weeks ago

    Melbourne, Australia SKYBUS Full time

    Join Us as a Supervisor - Customer Service Ambassador Join Our Team as a Supervisor - Customer Service Ambassador Location: Melbourne- Tullamarine Type: Full-Time Role Purpose: Are you a dynamic leader with a passion for customer service? We’re seeking a Supervisor for our Customer Service Ambassadors (CSA) team to oversee daily operations and promote...

  • ▷ Apply in 3 Minutes! Customer Service Coordinator

    4 weeks ago

    City of Melbourne, Australia CSE Global Full time

    Overview CSE Crosscom is a leading supplier and integrator of two-way radio and telecommunications products, infrastructure & services. We work with major industrial, government, transport, mining, resources, and utilities across Australia and New Zealand. We design, supply and install telecommunications solutions to help our clients keep their workforce...