Customer Service Ambassador

3 days ago

Melbourne, Australia SkyBus Full time

Join Us as a - Customer Service Ambassador

**Join Our Team as a - Customer Service Ambassador**

**Location**: Melbourne
- Tullamarine

**Type**: Full time

**Role Purpose**: Have you got a passion for customer service? We’re seeking Customer Service Ambassadors to provide transport information, customer assistance, passengers and drivers’ safety on all of our SkyBus services.

**Key Responsibilities**:

- Provide high-quality customer service and assistance to passengers travelling on Skybus services
- Answer questions and educate customers about the use of ticketing products and the bus network to ensure a positive public transport experience
- Enhance passenger and driver security by maintaining a visible presence on board bus services and bus stations in the operating area
- Engage with our local communities and support networks to grow an understanding of the bus network and encourage local use
- Work with our local community partners to promote and better the service offering of the bus product in the region
- Support our drivers and our passengers to ensure a comfortable and enjoyable journey environment
- Providing transport information, customer assistance, passengers and drivers’ safety on our services.
- Perform any other duties as assigned.

**Who You Are**:

- A commitment to customer service
- Well-developed communication skills to communicate with people from diverse social and cultural backgrounds
- The ability to remain calm and respond appropriately exercising good judgement while working in high pressured environments
- Conflict resolution skills and the ability to de-escalate and resolve situations involving conflict
- The ability to think on your feet and problem-solve on the spot
- Contribute to a positive workplace culture by working in a cohesive and supportive team

**Why Join Us?** Become a key player in promoting the SkyBus service and enhancing customer experiences If you’re ready to join our team and make a difference, we want to hear from you

We would love to hear from you.

Please submit your Resume and a Cover letter

Kinetic is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Video

  • Supervisor- Customer Service Ambassadors

    46 minutes ago

    Melbourne, Australia SKYBUS Full time

    Join Us as a Supervisor - Customer Service Ambassador Join Our Team as a Supervisor - Customer Service Ambassador Location: Melbourne- Tullamarine Type: Full-Time Role Purpose: Are you a dynamic leader with a passion for customer service? We’re seeking a Supervisor for our Customer Service Ambassadors (CSA) team to oversee daily operations and promote...

  • Immediate Start: Customer Service Ambassador

    3 weeks ago

    City of Melbourne, Australia SKYBUS Full time

    The Opportunity We are seeking an enthusiastic Customer Ambassador's to join us on a casual basis to be the face of SkyBus. This role is all about creating outstanding first impressions, driving brand awareness, and helping customers choose SkyBus as their preferred airport transfer. What You’ll Do - Welcome and great customers at SkyBus terminals and...

  • Security Ambassador

    7 days ago

    Melbourne, Victoria, Australia Tapestry Full time $45,000 - $65,000 per year

    Who We Are: Coach is a leading design house of modern luxury accessories and lifestyle collections, known for its heritage of craftsmanship and New York style. At Coach Emporium VIC, we deliver a premium shopping experience that reflects our commitment to quality, innovation, and customer care.We are seeking to hire 2x Part Time Security and Brand...

  • Brand Ambassador

    1 week ago

    Melbourne, Australia Canada Goose Australia Pty Limited Full time

    **Location**: Westfield (Temp) Address: Shop No. 1009, Westfield Sydney 101C Melbourne, Victoria 3000 Australia Job Title: Brand Ambassador Canada Goose isn't like anything else. We've built something great, something special - an iconic lifestyle brand with an inspirational and authentic story. At the heart of it is our promise to inspire and enable all...

  • Optus Brand Ambassador

    1 day ago

    Melbourne, Victoria, Australia CROSSMARK Full time $3,240 - $43,200 per year

    Casual Sales Ambassador - Melbourne - VIC - (Car Required)Exciting Casual Opportunity: Become an Optus Brand AmbassadorDo you love engaging with people and making a positive impact in your community? We're looking for vibrant individuals to join us as Optus Brand Ambassadors on a casual basis.Perfect for University Students to Kickstart Your Career Early or...

  • Optus Brand Ambassador

    21 hours ago

    Melbourne, Victoria, Australia CROSSMARK Australia Full time

    Casual Sales Ambassador - Melbourne - VIC - (Car Required)Exciting Casual Opportunity: Become an Optus Brand AmbassadorDo you love engaging with people and making a positive impact in your community? We're looking for vibrant individuals to join us as Optus Brand Ambassadors on a casual basis.Perfect for University Students to Kickstart Your Career Early or...

  • Residential Services Ambassador

    1 week ago

    Melbourne, Australia Mirvac Full time

    Mirvac is an Australian property group with a clearly defined purpose to 'reimagine urban life'. For 50 years, we've dedicated ourselves to shaping Australia's urban landscape. Our evolution has been significant, growing from a small joint venture to a thriving ASX-listed property group that leads the way in sustainability, innovation, safety and...

  • Brand Ambassador

    2 weeks ago

    South Melbourne, Australia Campari Group Full time

    Date: Nov 5, 2024- Location: South Melbourne, VIC, AU- Additional Location: - Function: CCM- Seniority Level: Associate- Employment type: Permanent- Workplace Type: On-site- Company: Campari AustraliaCampari Group today is a major player in the global branded spirits industry, with a portfolio of over 50 premium and super premium brands, marketed and...

  • Brand Ambassador

    3 days ago

    Melbourne, Australia Alpha Box & Dice Full time

    Alpha Box & Dice Do you have a deep love of wine and a genuine enthusiasm for meeting people? Alpha Box & Dice is growing, and we are seeking a Melbourne based Brand Ambassador to grow with us. - Work within a family-owned, innovative and fast-paced business. - A great sense of balance with a like-minded team who lives and breathes the brands. - A...

  • Campus Ambassador

    19 hours ago

    Melbourne, Victoria, Australia StarPlan Full time

    Company DescriptionAt StarPlan, we are building the next-generation AI recruitment engine. Our platform ensures that candidates are matched to roles that truly fit their skills and ambitions, eliminating the need for endless job boards. We use AI-assisted interviews so candidates can focus on showcasing their strengths while letting opportunities find...