Account Manager

1 week ago


City of Melbourne, Australia Pointer Pty Full time

Schools Advisor (Account Manager)

Help shape the future of education through strategic partnerships and smart technology.

This is a high-impact role that sits at the intersection of education, software, and commercial growth. You’ll be the face of one of Australia’s most established EdTech companies, helping schools across the country unlock new modules, optimise their systems, and ultimately make teaching and learning smoother for everyone.

Why This Role?

$80,000–$90,000 base salary + $145,000–$155,000 OTE

Hybrid work from Melbourne HQ with regular school visits across VIC

Own relationships with leading schools across K–12

Consultative, non-transactional sales into warm and existing accounts

Work closely with Product, Marketing, and Customer Success to drive adoption

Be part of a mission-driven company making a real difference in education

What You’ll Actually Do:

Manage and grow revenue from an existing book of schools through upsells and renewals

Conduct face-to-face and virtual demos to showcase new product modules

Lead training and onboarding conversations with key school stakeholders

Own your pipeline and activity tracking in Zoho CRM

Collaborate with internal teams to enhance client experience and retention

Represent the voice of the customer to guide product development

Attend education events and conferences to generate leads and build market visibility

What We’re Looking For:

3+ years’ experience in account management, B2B sales, or customer success

Strong commercial acumen with an ability to identify and convert upsell opportunities

Confident presenter, comfortable leading training sessions and demos in person

Ability to manage multi-stakeholder relationships (Principals, Admins, IT, Teachers)

Valid driver’s licence (frequent travel to schools required)

Bonus Points For:

- Experience in SaaS, EdTech, or the education sector

- Familiarity with CRM tools (Zoho a plus)

- Background in consultative or solution-based sales

- Passion for improving how schools operate and engage with technology

What Success Looks Like:

You’ll hit your quarterly revenue and upsell targets

Schools will love working with you, and adopt more of the platform

Internal teams will rely on your insights to refine product and go-to-market

You’ll be the go-to for smart, strategic growth across your portfolio

Why Join?

This is one of the most strategic customer-facing roles in the company. You'll help schools get more value from the platform they already trust—while also contributing directly to product growth, customer satisfaction, and the future of EdTech in Australia.

Apply now or reach out directly to Cameron Morgan to skip the queue.

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