(Immediate Start) Service Coordination Officer

4 days ago


City of Melbourne, Australia Uniting Limited Full time

We are seeking a Service Coordination Officer to provide administrative and customer service support across teams and programs. This role involves liaising with vendors, resolving invoicing issues, and managing client data and service processes. Strong communication skills and the ability to build effective working relationships with stakeholders are essential.

Your new role

The role is a permanent full-time position located at Blackburn, offering a competitive salary + salary packaging.

What’s on offer

In addition to a base salary SCHADS level 3.1 + salary packaging + superannuation, you will have access to:

- An extra 17.5% on top of your fortnightly pay when you take paid annual leave
- Ability to increase your take-home pay by accessing up to $15,900 in salary packaging benefits which can be used for living expenses such as rent, groceries, bills, clothing, and much more.
- 10% discount on the childcare subsidy gap fee when using a Uniting Early Learning service or centre.
- 25% discount at Uniting Op Shops
- A great location in Blackburn.

About you

We’re looking for a candidate with strong administrative experience and the ability to thrive in a fast-paced environment. Ideally, you will have experience in the human services sector and be confident in handling both customer service and supplier queries. Strong computer skills and familiarity with relevant systems are essential.

Experience:

- Proven experience in an administrative role
- Ability to provide effective admin support in a busy environment
- Experience in customer service, including managing phone and online enquiries
- Strong computer skills, including Microsoft Office (Word, Excel, PowerPoint, Smartsheet) and web-based software
- Familiarity with client databases and business systems such as Procura, DC2Vue, Microsoft Dynamics 365, and Coupa
- Experience in the human services sector (desirable)

How to apply

Please submit your interest, and we will be in touch shortly. For questions about the opportunity, please contact Jordy Mucic at jordy.mucic@vt.uniting.org or call on 0481058860.

About Uniting

At Uniting, we are passionate about working together to inspire people, enliven communities, and confront injustice. Uniting is a child-safe organisation and is committed to ensuring the safety and wellbeing of all children, at all times.

Uniting is also committed to equal opportunity and ensuring the workplace is reflective of the community. We encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds, and people with a disability.

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