Immediate Start: Service Coordinator

Overview

Temp to potential permanent | Competitive rate + quarterly bonuses | Dandenong South;

Work for a global market leader & advance your skillset – niche industry; and

Opportunity for internal progression | Development & training opportunities | Autonomy | Work for a values driven organisation in their national head office.

Your new Company

Global leader in their space, with over 150 years specialist industry experience - your new organisation has a reputation for reliability & durability mastering the compressor industry; working across aerospace, electronics, power generation, FMCG, oil & gas – to name a few.

In your new organisation you will have endless opportunity for skill development as a Service Scheduler / Coordinator in the commercial, industrial compressor space. This role will allow for autonomy, a fast paced customer service role, ability to work for a multinational enterprise all whilst being competitively remunerated, achieve quarterly financial bonus on offer and be based in their national head office daily

Your new role

Your new role will see you reporting to the Service Support Supervisor, working 8.30am - 4.45pm, Monday to Friday. Your new role will see you liaise with customers to facilitate the timely and efficient provision of products and services and provide operational support for the Customer Care Centre including clerical and administrative responsibilities. With training provided you will be equipped to excel in your role with the right support from the get-go.

Your main duties

- Communicating with Service Teams and Managers on jobs, allocating accordingly;
- Initiating service reports and assess response times, relevant invoicing, and credit terms being met;
- Operating as first point of contact for service customers and overall operational support;
- Maintaining utmost urgency whilst adhering to breakdown requests & prioritizing excellent customer relationships.

What you need to succeed

- Ability to commence immediately, & prior SAP experience essential (inputting data such as parts and using codes as necessary)
- Proven background - Service Coordinator role, Transport Scheduler / Allocator, and related scheduling background – creating Purchase orders, opening and allocating jobs to technicians
- Ability to multi – task priorities, excellent phone manner and good customer service skills;
- Demonstrated PC Skills & MS Office Suite (SAP, Lotus Notes, Excel, Outlook, Word);
- Ability to meet deadlines and organise work priorities; and
- Ability to work in office full time, local to Dandenong, and ability to prioritise tasks as needed autonomously.

What you’ll get in return

- Competitive rate, along with convenient location (no work from home option);
- Opportunity for upskilling as a Service Coordinator as you continue to expand on your existing skillset;
- Ongoing temp contract role with potential to permanent, & immediate commencement; and
- Supportive team, global organisation and good working hours seeing you finish at 4.45pm daily

How to Apply

For more information or a confidential discussion please call Lauren Gruescu at u&u on 0422 803 494 quoting reference number 42473. We look forward to receiving your application and assisting you with your job search.

At u&u Recruitment Partners, we value diversity, equity and inclusion. We welcome applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability.

Should you require reasonable adjustments throughout the recruitment process, we encourage you to make a request via adjustments@uandu.com or phone the above-mentioned u&u consultant to discuss. In response to these requests, we will collaborate closely with you to implement the appropriate adjustments.

Additionally, for a barrier-free and inclusive online experience, you can access u&u’s opportunities using accessibility software Recite Me at https://www.uandu.com/jobs

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