Urgent Ancillary Product

We're on a mission to bring new and uplifting experiences to our guests, transforming flying from simply 'nice', to something wonderful.

Like any good mission, this one starts with our people.

Which is why we encourage our team to embody the fun, laid back, authentic spirit we've become famous for. Because when they're free to be themselves, they're better able to own their personal responsibilities and go the extra mile to help our guests.

Job Overview

Work type:

Full-Time (Permanent)

Location:

Brisbane

Job type:

Network & Revenue, Consulting & Strategy, Customer Experience & Product

Ancillary Product & Strategy Specialist

We’re the airline that’s always done things a little different. Our way. The Virgin way.

We’re on a mission to make flying better than ‘nice’. And to do that, it takes a team of talented people who are passionate about customer experience, doing the right thing always, with a focus on safety – in the air, on the ground and in our workplaces. A team who values real diversity and inclusion, in a big brand with big ambitions.

What you’ll be doing

We’re looking for an Ancillary Product & Strategy Specialist to help us grow the products our guests love. This role sits within our Revenue Management team and reports to the Senior Manager, Ancillary Product & Strategy. You’ll be part of a team that’s shaping the future of our product portfolio – from strategy and performance reporting to proposition evolution and BAU product management.

You’ll work across the business to support the development of our 3-year product strategy and roadmap, dive deep into data to uncover insights, and help bring new ideas to life. You’ll also get to see the impact of your work every time you fly with us – because what you do will help make our guests’ experience even better.

You’ll be great in this role if you…

You’re a strategic thinker with a knack for turning data into stories that drive decisions. You’ve got experience in strategy, consulting or commercial analytics, and you’re comfortable working with ambiguity. You know your way around Excel and PowerBI, and you’re confident communicating with stakeholders at all levels.

You’re curious, collaborative, and love solving problems. You’re not afraid to challenge the status quo and bring fresh ideas to the table. And you care about doing things the right way – with integrity, attention to detail, and a focus on impact.

To be considered, you’ll need:

- 2+ years’ experience in strategy/management consulting or similar commercial analytics roles
- Strong skills in data analysis, insight generation, and stakeholder communication
- Advanced Excel and PowerBI (or similar tools)

What you’ll get from us

We’re committed to looking after you, with some of the best benefits and conditions in the industry – including (but not limited to):

- Discounted flights for you and your loved ones (including $1000 worth of travel credits per year)
- A flexible, hybrid work style. Work from home or the office, adapt your location to suit your style and needs
- One of Brisbane’s most admired head office locations, with South Bank train station, a supermarket, pharmacy, and lunch options downstairs plus a 5-minute walk to the Busway, a rooftop restaurant and onsite gym (with a low membership fee) and South Bank Parklands just across the road
- Discounts on travel insurance, lounge membership, car hire, accommodation, and experiences worldwide
- Cheaper hospitality, retail, technology, beauty and wellness services
- Free counselling and access to a wellbeing app to support your physical, mental, social and financial health
- ‘Dress for Your Day’ – enjoy the freedom to wear whatever makes you feel great for the type of work you do and the day you have ahead of you.

When everyone is included, everyone wins

We’re all individuals. And we love that. That’s why we encourage applications from Indigenous Australians, people with disability, those from diverse cultural backgrounds, our friends in the LGBTQI+ community, and anyone else who wants to join our family.

Ready to apply?

We’re ready to hear from you. Apply now.

#J-18808-Ljbffr