Urgent Search Team Leader

2 days ago

Council of the City of Sydney, Australia Aboriginal Health Council of Western Australia Full time

Team Leader - Ancillary Claims

Lead with purpose in a role where people matter. As Team Leader – Ancillary Claims, you’ll play a vital part in supporting and developing a high-performing team within our Claims Department. If you love motivating others, driving improvement, and shaping better member outcomes – this is the role for you

What we have to offer?

- Attractive leave benefits

- Hybrid working model (flex your work/life balance)

- Subsidised private health insurance

- Discounts on our products and services

- Generous employee wellbeing program

- Easily accessible by public transport

Who are we?

Teachers Health was created by teachers for teachers over 70 years ago and is the only health fund exclusively for the education community. As a not-for-profit health fund, we exist for our members covering the lives of over 400,000 teachers, education staff & their families.

What will you do?

In this leadership role, you’ll:

- Lead the daily operations of the Ancillary claims team

- Coach, develop and support team members to meet KPIs and SLAs

- Monitor and audit claims and correspondence for quality and compliance

- Manage team resourcing, rosters, and leave planning

- Provide expert support on escalated enquiries and complaints

- Drive continuous improvement through process reviews and innovation

- Lead projects to improve technology, data use, and member experience

- Ensure legislative compliance and keep processes up to date

- Collaborate with internal teams and stakeholders across the business

What do you need?

Essential:

- Proven leadership or supervisory experience

- Strong communication, coaching, and organisational skills

- Ability to work collaboratively across teams and adapt to change

- Solid computer skills, including internal systems and Microsoft Office

- A focus on customer service and continuous improvement

- Certificate IV in Business, Management or equivalent

Nice to have:

- Knowledge of medical or nursing terminology

- Experience in private health insurance, claims, or membership processing

- Bachelor’s degree in business or management

The salary package for this role (so inclusive of super) is $111,496

How do I apply?

Click APPLY NOW to submit your updated CV, along with an optional cover letter or a 60-second introduction video sharing why you’d be a great fit for the role.

Teachers Health values diversity and inclusion and encourages applications from people with diverse backgrounds including First Nations people, people with disability, people from diverse cultural and linguistic backgrounds, and people that identify as LGBTQIA+. Applicants can request an adjustment at any stage during the recruitment process by getting in touch with jobs@teachershealth.com.au

#J-18808-Ljbffr

  • Project Architect

    2 weeks ago

    Council of the City of Sydney, Australia Kappa Executive Search Full time

    Overview Take the lead on high-profile projects that will push your design and technical skills to the next level. You’ll work on Sydney’s most talked-about buildings while gaining hands-on experience from concept to construction. With full-time office access and flexible hours, you can manage your day how it works best for you. The studio’s location...

  • M.Arch Graduate

    1 week ago

    Council of the City of Sydney, Australia Kappa Executive Search Full time

    Overview Established for over 30 years this firm area diverse team of professionals whose expertise spans urban design, master planning, architecture and interior design. They have an ever expanding portfolio of high quality, residential, civic and mixed use projects. This organisation can offer you an excellent platform to develop and grow your experience...

  • Team Coordinator

    1 week ago

    Council of the City of Sydney, Australia Australian Institute of Company Directors Full time

    Job Category: Administration and Office Support About us The Australian Institute of Company Directors (AICD) is committed to strengthening society through world-class governance. We aim to be the independent and trusted voice of governance, building the capability of a community of leaders for the benefit of society. Our membership of more than 50,000...

  • Urgent Search! Manager, ANZ Communications

    3 weeks ago

    Council of the City of Sydney, Australia Elasticsearch B.V. Full time

    Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the...

  • [Urgent Search] Program Architect

    6 days ago

    Council of the City of Sydney, Australia Pathway Search Full time

    Long-term contract, Well-known brand, Large-scale transformation initiative Job Overview We are seeking a Program Architect to provide strategic and technical leadership in designing and delivering enterprise-scale initiatives. The role is focused on integration, data architecture, and complex program delivery, ensuring solutions are scalable, secure, and...

  • ▷ (3 Days Left) Urgent Care Paramedic | Maroubra | Casual

    3 weeks ago

    Council of the City of Sydney, Australia ForHealth Group Full time

    Overview Urgent Care Paramedic | Maroubra | Casual Maroubra NSW 2035, Australia The Company ForHealth Medical Centres is an industry leader in quality, accessible healthcare. We have a nationwide network of 95+ medical centres and 1500+ independent health practitioners. Our independent health practitioners offer their patients a lifetime of holistic care...

  • General Practitioner

    6 days ago

    Council of the City of Sydney, Australia Abby Health Full time

    Overview Abby Health is Australia’s busiest online clinic, built for the future of primary care. Founded in 2023, Abby was established to address one of the most urgent issues in Australian healthcare: access. We connect patients to licensed GPs and nurse practitioners through same-day, online first care—delivering high-quality treatment for everyday...

  • [Urgent Search] Digital Editor Travel Insider

    1 week ago

    Council of the City of Sydney, Australia News Corporation Full time

    Digital Editor Travel Insider - News Corp Travel Insider is the digital arm of Qantas magazine and an exceptional opportunity is available for an experienced and motivated digital editor to join the team on a 12 month fixed term contract. The digital editor will have their finger on the pulse of SEO/AEO best practice, be able to confidently use data and...

  • Regional Customer Service Team Leader

    3 weeks ago

    Council of the City of Sydney, Australia AMA Group Full time

    Overview This Monday-Friday role is a full-time, permanent opportunity. Due to company growth, we are currently seeking an experienced, results focused Regional Customer Service Team Lead,to join our centralised team.This is a full time, permanent role based in Sydney (N/NE region). You will be flexible to travel between multiple Sydney...

  • Team Leader

    3 weeks ago

    City of Melbourne, Australia Calvary Care Full time

    Team Leader (EN Qualified) - Calvary Trugo Place, Newport 3015 About the role The Team Leader plays an integral role in the provision of high-quality care to our residents at all times. The Team Leader supports the Clinical Care Coordinator and Registered Nurse to supervise and coordinate care to the residents across the home whilst actively ensuring the...