Retail Account Manager

3 weeks ago

Sydney, Australia The Retail Appointment Live Full time

Overview

We are a leading skincare brand offering innovative products and treatments within retail stores. Our mission is to deliver exceptional results and experiences to our customers while fostering a high-performing and collaborative work environment. We are seeking a proactive and results-driven Counter Lead to oversee and drive success across retail locations, focusing on sales performance, operational excellence, and sustainability.

Account Management

- Be responsible for the growth of Elemis sales in treatments and products within the retail store.
- Pro-actively and enthusiastically drive sales and ensure that both personal targets and counter targets are met, and strive to exceed set targets.
- Raise awareness of the Elemis brand and educate clients in the product and treatment range.
- Participate fully in promotional/PR activity and ensure the success of the promotion and/or event.
- Assess and collate weekly/monthly sales figures and analysis of business, and report such information to key individuals as and when requested.
- Ensure that a complete stock check is carried out on a weekly/fortnightly basis and rectify any stock discrepancies.

Team Management

- Ensure the team are aware of their figures and targets and how the account is trading.
- Prepare rotas on a monthly basis that are fair and consistent, ensuring the counter is sufficiently covered at all times; attendance and timekeeping are to an acceptable standard and reported to the Retail Sales Manager.
- Manage, support and develop a small team within your retail store by continuously monitoring and assessing performance and individual needs, to ensure that Company standards, image and values are maintained at all times.
- Assist and support ongoing product knowledge and retail training for the team.
- Be responsible for the motivation and team spirit of your division.

Customer Service

- Maintain the Elemis counter, site and treatment areas to the highest standards of cleanliness, hygiene and presentation and ensure the team is well presented at all times.
- Ensure products and treatments prescribed are appropriate to clients’ needs and take into account medical contraindications.
- Ensure customer service is of the highest standard and handle any client complaints promptly.
- Ensure that all client details are kept in the strictest confidence, with information never discussed with inappropriate parties inside or outside of the Company.

#J-18808-Ljbffr

  • Territory Account Manager

    2 hours ago

    Sydney, Australia CGL - Retail Services Full time

    **CGL - Retail Services** is the retail marketing division of the Clemenger Group. With our two market-leading brands, **Creative Activation** and **Clemenger Field Marketing**, we offer unparalleled Sales growth for our clients via merchandising, sales teams, brand promoters, store trainers, mystery shopping and auditing. **Creative Activation** are the...

  • Client Service Manager

    2 weeks ago

    Sydney, Australia CGL - Retail Services Full time

    **Company Description** CGL - Retail Services** is the retail marketing division of the **Clemenger Group**. With our two market-leading brands, **Creative Activation** and **Clemenger Field Marketing**, we offer unparalleled Sales growth for our clients via merchandising, sales teams, brand promoters, store trainers, mystery shopping and...

  • Retail Account Manager

    5 days ago

    Sydney, Australia TerraCycle Full time

    About the role - A day in the life of a Retail Project Manager at TerraCycle- In a nutshell, you will be responsible for executing end to end TerraCycle Retail programs at all major retailers, such as Big W, Woolworth, David Jones, Office Works, etc- Your day-to-day responsibilities will also include:- When a deal is sold, partner with key stakeholders to...

  • Key Account Manager

    7 days ago

    Sydney, Australia Clemenger Group Limited Retail Services Full time

    **About us**: **We are a privately owned business** with the privilege of working with some of the biggest global brands including Procter and Gamble**. Our vision is to become Australia’s leading Independent grocery sales growth partner. **Cultivating partnerships is of utmost importance to us as we strive to create mutually beneficial outcomes for...

  • Account Manager, Grocery

    2 weeks ago

    Sydney, Australia Uber Full time

    **#GreatMindsDon’tThinkAlike **At Uber, we take pride in our diversity and working environment that sees you as more than just a person that can do the job, but a unique individual that can level up our organization with a perspective only you can offer. Uber provides a truly open culture that encourages all to voice their thoughts! **About The...

  • National Account Manager

    3 hours ago

    Sydney, Australia Agri Appointments Full time

    Leading provider of innovative food ready-to-eat products to retailers - Family owned, well established, fantaastic culture, continual growth - Excellent remuneration package, Sydney location **Client** Our client is an Australian family-owned market leader in the extremely competitive 'Value Added' or 'Convenience' sector. With their exciting and...

  • Account Executive

    5 days ago

    Sydney, Australia CGL - Retail Services Full time

    **About the Role** We are on the lookout for our next Client Service rising star in Field Marketing, delivering programs for one of our key client partners. Our client is an FMCG leader and provider of world class brands that can be found across the globe, used by more than 8 billion people! As our **Account Executive** you will be confident working with...

  • National Account Manager, Retail

    3 hours ago

    Sydney, Australia Red Bull Full time

    **Company Description**: In 1987, Red Bull not only launched a completely new product, it also created and has led ever since a whole new category, Energy Drinks. Today Red Bull employs around 18,000 people in over 177 countries, selling over 12 billion cans last year. The World of Red Bull provides the forum for you to use your talent and passion, to...

  • Retail Account Manager

    1 week ago

    Sydney, New South Wales, Australia Telsim Australia & New Zealand Full time

    About us:Telsim is a leading provider in the Australian telecommunications industry, connecting people to the things they love through innovative and entertaining experiences. With a focus on customer satisfaction, we offer fast, reliable services and a nationwide mobile network. Whether you prefer traditional SIM cards or the convenience of eSIM technology,...

  • Retail Account Manager

    5 days ago

    Sydney, New South Wales, Australia Telsim Australia & New Zealand Full time $60,000 - $120,000 per year

    About us:Telsim is a leading provider in the Australian telecommunications industry, connecting people to the things they love through innovative and entertaining experiences. With a focus on customer satisfaction, we offer fast, reliable services and a nationwide mobile network. Whether you prefer traditional SIM cards or the convenience of eSIM technology,...