Salesforce Administration and Training Lead

Overview

Join our National Sales team in Richlands, QLD, and play a key role in driving sales excellence across the business. As the Salesforce Administration and Training Lead, you’ll be the go-to expert for maximising the value of our Salesforce platform. Reporting to the National Sales Manager C&I, you’ll lead the design, delivery, and upkeep of policies, procedures, and training modules that empower our sales teams to succeed. Working closely with business leaders, functional teams, and subject matter experts, you’ll shape smarter sales processes, deliver impactful training, and spearhead continuous improvement initiatives that make a real difference.

Responsibilities

- Act as the main Salesforce administrator and trainer for the national sales team.
- Regularly audit, update, and maintain systems, policies, procedures, training, and reports.
- Lead projects with the National Sales team to improve Salesforce adoption, effectiveness, and sales results.
- Create, update, and deliver training materials to ensure correct and consistent Salesforce use.
- Provide both online and in-field training to sales staff and managers.
- Manage core admin tasks such as user accounts, reports, dashboards, workflows, and approvals.
- Partner with ICT to integrate Salesforce with company systems, support releases, and resolve issues.
- Monitor and improve data quality, integrity, and user adoption. Advise sales managers on improvements and initiatives.
- Research new Salesforce features to enhance processes and adoption.
- Act as the link between users, ICT, and management to ensure upgrades and new features deliver real outcomes.
- Work with users to define and document development needs.
- Customise reports, dashboards, workflows, and automation tools.

Who you are

- Minimum 5 years Salesforce Administration experience
- Degree qualified in information systems, business analytics, or related field
- Salesforce.com Admin ADM/X201 certified
- Salesforce.com Advanced Admin ADM/X 211 and/or Platform App Builder DEX403
- Service/Sales/Marketing Cloud certifications
- Project management and in-field training

Who we are

REMONDIS is one of the world/'s largest recycling, service and water companies. We’re a privately-owned family company headquartered in Germany, with over 40,000 employees and operations on four continents. We’ve been here in Australia since 1982.

With over 1,100 employees and 39 business locations in Australia, we serve more than 24,000 commercial, industrial and municipal customers in meeting their sustainability goals through comprehensive waste collection, treatment, resource recovery and management solutions.

Reasons you’ll stay

- Autonomy: you’ll have the empowerment you need to be successful and the independence and autonomy to thrive.
- Flexibility: you’ll be given the freedom to prioritise your time and working preferences.
- Growth: contribute to the development & implementation of the risk and insurance strategy across Australia.
- Work that matters: contribute to a more sustainable future. The solutions you’ll be representing will support businesses, the community and the environment.
- Career opportunities: we are growing and with growth comes opportunity to own and grow the role by developing market competitiveness

How to apply

Are you with us? To apply, you’ll need proof of your right to work in Australia. The recruitment process includes a police check and a pre-employment medical, including drug and alcohol testing in line with industry standards.

REMONDIS is an Equal Opportunity Employer. We encourage applicants from all backgrounds, especially Aboriginal and Torres Strait Islander peoples, to apply and become part of our diverse and inclusive workforce.

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