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Operations Executive – Equity Mates

4 weeks ago

Council of the City of Sydney, Australia BetaShares Capital Limited Full time

Overview

Department: Media

Employment Type: Permanent - Full Time

Location: Sydney

Description

About the Role

Equity Mates is looking for an Operations Executive to join our growing team. You’ll work directly with the Head of Operations to help the business run more efficiently, grow faster, and make better decisions.

This is a hands-on role for someone who enjoys variety, thrives on getting things done, and sees AI and automation not as buzzwords but as practical tools to solve problems, streamline processes, and unlock growth.

We’re looking for someone with strong business acumen, a sharp analytical brain, and an appetite to learn. If you’re a generalist who enjoys solving problems, running projects, and turning chaos into clarity this is for you.

Equity Mates Media operates as an independent media business within the Betashares Financial Group, combining entrepreneurial DNA with the backing of one of Australia’s leading financial services providers, offering the country’s broadest range of ETFs, diversified portfolios, and innovative investment solutions through Betashares Direct and Superannuation. This unique partnership allows us to maintain our authentic voice and creative independence while leveraging world-class resources and expertise to amplify our impact.

Role Responsibilities

The role will cover a broad range of operational tasks, with a focus on supporting the Head of Operations to run the business more efficiently, track performance, and execute initiatives. Responsibilities will evolve as the business grows, but examples include:

- Supporting the Head of Operations in delivering internal projects and continuous improvement initiatives.
- Identifying and implementing opportunities to use AI and automation to improve processes, reduce manual work, and unlock growth.
- Preparing agendas and materials for meetings, quarterly planning sessions, and team offsites.
- Tracking KPIs, action items, and team goals across the business. Including generating actionable insights to guide strategic and operational decisions.
- Assisting with compliance tasks under our AFSL (e.g. board minutes, register upkeep).
- Providing support with budgeting, financial reporting, and audit processes.
- Managing the end-to-end financial advice referral program, including working directly with partners and optimising the referral funnel through automation and AI tools.
- Managing EDM automations, including onboarding flows, re-engagement campaigns, and subscriber list hygiene.
- Supporting the execution of paid growth strategies (e.g. Facebook Ads).
- Owning updates and performance of the Equity Mates website, including opportunities to automate content workflows and reporting.

About You

- You’re a self-starter who loves making things run smoother.
- You are curious about new technology and excited by the potential of AI and automation to improve how businesses operate.
- You are comfortable learning new platforms and adapting quickly.
- You’re analytical and can turn data into useful insights.
- Bonus if you’ve worked in media, finance or startups.

Reasons To Join Us

What We Offer

Betashares believes our most important asset is our people and we are proud of the culture we have built – but we are always striving to be better. We want every Betashares employee to be doing their best work and developing their careers. In addition to a competitive salary, we also offer:

- Continuous career development and training opportunities
- Access to a health and wellbeing platform with physical, mental, social and financial support programs available.
- Volunteering days off, so you can contribute to a cause that matters to you.
- Conveniently located CBD offices with fully stocked kitchens, team breakfasts and catered lunches on a regular basis.
- Fun and inclusive social events.

Our Values

As our business continues to grow, we’re committed to creating a workplace that gives us all the best opportunity to succeed, and that is enjoyable to be a part of. We prize ambition and drive, but equally we value honesty and humility.

We support each other, and we respect our clients and our competitors. Innovation is in our DNA, and we are always looking for better ways to do things and are willing to take measured risks and learn from our mistakes along the way.

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