CRM Developer

Great People. Great Careers. Excellent Healthcare

DPV Health is a leading healthcare service provider delivering a wide variety of clinical, community health and wellbeing services across Melbourne’s northern growth corridor. DPV Health has been awarded the Premier’s Primary Healthcare Service of the Year in 2023 & 2024.

Our People are the foundation of DPV Health; they are what make our organisation thrive and the ones who create meaningful change in people's lives. Over 700 professionals support and deliver excellent health care to our community at DPV Health. We are always looking for passionate, driven, great people to join our team and make a lasting impact. That is why we foster a workplace culture that is as rewarding as it is inclusive. We are committed to supporting Our People to lead fulfilling lives, no matter who they are, or where they are from - or where they are going.

Our workplace culture is committed to DPV Health values and celebrates workforce diversity reinforcing the positive approach we have to the way people contribute, communicate, engage and interact. Our People deserve to feel empowered and supported as they pursue their professional goals, learn new skills, and achieve meaningful milestones in their work. At DPV Health, we foster an environment that promotes greater growth, innovation, and collaboration, so you can feel elevated every day.

Our employee benefits, connect, recognise, and support Our People, acknowledging and valuing everyday contributions to the success and culture at DPV Health. We strive to ensure that Our People thrive at work and in all personal and professional pursuits. We invest in Our People, proudly offering a diverse range of opportunities including knowledge sharing, ongoing learning and development, leadership development, connectedness, and celebration; these are key pillars in our culture.

That’s the DPV Health Way . For a full list of our benefits and more on great careers at DPV Health, please see our website .

Job Description

Job Description

Working as part of the CRM Development team, and reporting to the ICT project and CRM Manager, you will be responsible for:

The CRM Developer role is primarily responsible for assisting in the development, customization, configuration, deployment, and support of solutions in Microsoft Dynamics 365. This role will also assist in hands-on solution development, implementation, and support activities that enable the integration of data between DPV Health systems like TrakCare, Carelink, Best Practice, Titanium, and CRM.

The successful CRM developer will also assist in low code or no code Microsoft Power Platform Applications development and be involved in the design, development, testing, maintenance, and documentation of applications in accordance with user requirements, and system and technical specifications.

This exciting role requires an outcome-driven individual to have problem-solving skills, be proficient in programming within DevOps methodology, Web APIs, databases, and have knowledge of data integration tools such as SSIS, Power automate, or similar.

This will be a hands-on role with developer responsibilities, requires an individual with programming & analytical skills, well-developed presentation & communication skills, showing great attention to detail, the ability to work in a team, manage competing demands, and work within deadlines.

The Role will be part of a wider Technology solutions directorate working under the Application development Team.

Desired Skills and Experience

Roles Key Accountabilities

Service Delivery

- Assisti ng in th e analysis, design, and implementation of Dynamics 365 solutions to deliver & support DPV Health CRM.
- Assisting the the development team with the data/applications integration TrakCare, CareLink, Best Practice, Titanium, and Dynamics 365 for CRM project.
- Working with the Development team to leverage DPV Health applications integration capability for CRM project through the adoption of web service data exchange standard FHIR/ HL7 for better client care.
- Meeting and discussing with key stakeholders to gather requirements for Power Apps & Power automate flows design and development.
- Conducting unit testing and collaborating in the system testing to ensure changes have been made in accordance with the business requirements.
- Presenting finished product to stakeholders, collating, and actioning any feedback.
- Ensuring all projects are completed within the agreed time frames and quality standards.
- Actively planning and managing workload to ensure agreed development work plan timelines are met.
- Appropriately documenting all work carried out in accordance with SDLC best practice principles.

This position description contains the key roles and responsibilities and associated performance indicators for this position. The above list is not intended to be complete. Other tasks may be assigned from time to time to meet the needs of the organisation. Specific actions and objectives of this role will be outlined through the goal setting and review process.

Key Selection Criteria

Qualifications

- Relevant tertiary qualifications in Computer Science, Information Technology or equivalent.
- Preferred Power Platform and Dynamics 365 certification

Experience & Skills

- Proven experience in developing applications using Microsoft Power Platform (Power Apps, Power Automate, Power BI) and Dynamics 365.
- Strong understanding of dataverse and the ability to integrate with other systems and data sources.
- Experience with customizing and configuring Dynamics 365 modules to meet business requirements.
- Proficiency in creating and managing Power Apps canvas and model-driven applications.
- Ability to design and implement business process automation using Power Automate (Flow).
- Skilled in developing reports and dashboards using Power BI to provide actionable insights.
- Knowledge of Azure services and their integration with Power Platform and Dynamics 365.
- Strong problem-solving skills and the ability to troubleshoot issues within the Power Platform and Dynamics 365 environments.
- Experience with Agile project management methodologies and tools.

The fine print

- Successful candidates will be required to undergo a National Police Check, International Police Check (if applicable), hold a valid WWCC.
- Full driver license and travel between sites required.

Our Talent Experience

We kindly request you include a covering letter, addressed to Ramona Thameldetailing your motivation for joining DPV Health and highlighting the qualities you bring to this position.

We will be actively reviewing applications as they are received, so please don’t delay.

Closing date for applications will be 10 th of October 2025. Interviews will be scheduled as they are received, so please don’t delay.

To view the Position Description, please click here

Make your next move, a great one Click Apply now below

We're proud to be Circle Back Initiative Employer and we commit to respond to every applicant. While we're reviewing your application, get to know us by visiting our website and on social media to explore how you can #bringyourgreateveryday.

DPV Health is an equal opportunity employer and is committed to ensuring we have an inclusive, diverse and safe workplace for our staff and clients. To us diversity means people of any age, family situation, cultural and linguistic background, sexual orientation, gender identity, physical sex characteristics, ability or disability, health, life experience, socio-economic situation, faith, spirituality and Aboriginal and Torres Strait Islander background. We encourage all individuals to apply.

To learn about the assistance , we can offer during the recruitment process, your potential work environment, access features of a location, or if you require alternative formats to our process , please contact peopleandculture@dpvhealth.org.au

We will not be accepting applications from agencies for this position.

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