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Job Description - D365 CRM Senior Developer (2500014G)

Job Description

D365 CRM Senior Developer (

Job Number:

2500014G )

Description

At RACQ, we’re good people doing good things, making a positive impact every day, with opportunities to learn, grow, and be more.

About the role

We are looking for a new D365 Developer to join our technology team, to play a pivotal role by actively seeking innovative solutions to address the unique challenges our business lines face. You’ll be dedicated to using the power of technology to enhance our business systems and processes. By doing so, you will increase our productivity but also optimise our outputs and member engagements.

We are looking for a D365 Developer that isn’t just a problem solver but a proactive enabler of progress. You will work closely with our team to identify and implement the best strategies that align with our technology roadmap. Your expertise doesn't stop at simply resolving issues; it extends to identifying opportunities for growth and efficiency.

Key responsibilities include:

- Optimise business systems through innovative tech, ensuring peak efficiency and unparalleled customer service.
- Dive deep into stakeholder requirements, tweaking software or introducing fresh tech to enhance productivity.
- Play a pivotal role in major projects with dedicated technical insights.
- Transform business visions into tangible solutions whilst supporting day to day issues related to the systems.
- Support CRM (D365 CE) system at BAU capabilities for shared services applications.

About you:

- Proven experience in applying, developing, and sharing specialist and detailed technical expertise.
- Strong working knowledge of Dynamics D365 CE (cloud CRM) is essential.
- Strong working knowledge of Azure.
- Good working knowledge in analysing requirements – clear probing, producing solutions and making judgements.
- Demonstrated experience in production support at BAU capabilities is preferable.
- Demonstrated experience in delivering results and meeting customer expectations; upholding high standards to achieve project goals.
- Exceptional at interpreting and communicating both written and verbal information.
- Proven experience in applying, developing, and sharing specialist and detailed technical expertise.

Why join RACQ?

It is an exciting time to be part of RACQ as we continue our transformation towards better, smarter solutions that deliver more security and prosperity for Queenslanders. We are big enough to make a real difference in our community, yet small enough to nurture your professional and personal development.

By joining RACQ, you’ll be part of new sustainability initiatives, including a commitment to being a carbon neutral organisation by 2032. We’ve invested in and partnered with sustainable companies, including the introduction home solar and batteries, Green Home and Car Loans, and many other products and initiatives. We’ll continue to advocate for, research, and offer green solutions.

RACQ is committed to ensuring that every employee has access to flexibility in their role. We encourage all candidates to discuss what flexibility means to you, and how we can help you find your balance.

At RACQ we are passionate about building a diverse and inclusive workplace to create better outcomes for our employees and our members. We aim for our teams to be a true reflection of our communities and are committed to inclusion particularly people of Aboriginal and Torres Strait Islander heritage, and those who may experience diversity or disability related barriers in securing employment. Applicants from these and other diverse backgrounds are encouraged to apply. If you have any support or access requirement, please advise us at the time of applying.

What we offer you:

Our employee benefits are designed to enrich your work life, your home and the community you live in, some of these include:

- Financial benefits and discounts on a range of banking, assistance and insurance products
- Give back to our communities with paid volunteer leave, payroll giving and volunteering for community events such as MotorFest.
- A range of flexible working and leave options, parental leave of 13 weeks primary carer leave, purchased leave up to 4 weeks per year, cultural observance leave, substitution of public holidays for cultural/religious reasons, personal leave for wellbeing, gender affirmation leave.
- Prioritise your wellbeing with discounts on health programs and access to wellbeing initiatives such annual flu vaccinations, corporate health insurance offer and free and confidential Employee Assistance Program (EAP).
- Invest in your development with in-house development programs and access to an extensive digital learning platform.

Please Note: to objectively and comprehensively assess your potential and suitability for the role, RACQ may require you to complete psychometric assessments and/or background checks (which may include working rights, professional references, employment history, qualification/education, professional membership, criminal history, credit, bankruptcy, watch list, politically exposed person, ASIC financial register, directorship and driving history checks) as part of the application process. Want to know exactly which background checks are needed for this role? Reach out to Human Resources at HR@racq.com.au .

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