Assistant Insurance Broker

Introduction

Welcome to Gallagher - a global community of people who bring bold ideas, deep expertise, and a shared commitment to doing what’s right.

We help clients navigate complexity with confidence by empowering businesses, communities, and individuals to thrive.

At Gallagher, you’ll find more than a job; you’ll find a culture built on trust, driven by collaboration, and sustained by the belief that we’re better together. Whether you join us in a client‑facing role or as part of our corporate team — our brokerage division, our brokerage consulting division, or our corporate team — you’ll have the opportunity to grow your career, make an impact, and be part of something bigger.

Experience a workplace where you’re encouraged to be yourself, supported to succeed, and inspired to keep learning. That’s what it means to live The Gallagher Way.

Overview

Gallagher is a global leader in insurance broking, risk management and consulting, with over 53,000 employees worldwide in over 130 countries. We have a global reach with a local presence and pride ourselves on being a socially responsible and an ethical organisation expressed through our Shared Values, The Gallagher Way. We are proud to have been awarded one of Insurance Business Australia Top Insurance Employers and Forbes Best Employer for Women.

The purpose of this role is to service and grow a client portfolio through assisting our senior brokers. This role will include:

- Coordinating and compiling new business quotes and renewals

- Providing a high level of customer service with tight turnaround times to clients, brokers, underwriters and other key stakeholders

- Assisting in the overall account management and debtor management

- Seeking opportunities to improve internal business processes and cost efficiencies and work with the Gallagher Service Centre to ensure processes and information is accurately prepared

- Collecting pertinent client information and pinpointing key issues to support the broker

- Ensuring 100% accuracy of documentation and policies for external and internal clients and procedures

- Keeping informed of industry trends by attending internal and external training sessions, industry seminars etc.

- Applying best business practice in activities ethically, professionally and with integrity

This is a great opportunity and to be considered, we are seeking a minimum of 1-2 years’ experience in a similar role, ideally with exposure to the insurance or financial services industry, or alternatively an interest in the insurance industry, plus:

- Tier 1 qualification desirable OR must be willing to complete upon commencement as fully supported by the business

- Strong organisational and time management skills with the ability to prioritise and multi‑task

- Excellent verbal and written communication skills

- Excellent administration skills with a high attention to detail

- Strong commitment to client service excellence

Gallagher Benefits – we offer great benefits and career development opportunities

including tuition assistance; career development and training to build a personalised career pathway; wellbeing offerings; employee assistance program; additional weeks’ Lifestyle leave; Gallagher Rewards for discounts at 350+ major retailers; Employee Stock Purchase Plan to invest in the company's growth potential; paid volunteering days; and salary‑sacrificed superannuation options.

Apply now via our careers website, https://www.ajg.com/au/about-us/careers/ or for further information, please contact our Talent Acquisition team at careers@ajg.com.au.

Any offer of employment and subsequent continuing employment is dependent upon the satisfactory completion of background checks by Gallagher or by an external third party provider.

Equal Employment Opportunity

Gallagher is an Equal Employment Opportunity (EEO) employer committed to the principles of workplace diversity and inclusion. We welcome all people regardless of ethnicity, faith, sexual orientation, gender identity and lifestyle choices. We are committed to providing a working environment that embraces and values diversity, equity and inclusion.

Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Minimum core benefits

- 4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle Leave

- Novated Leasing opportunities

- Two paid volunteer days annually

- Health Insurance Discounts with our Group Insurance Plan

- Employee Stock Purchase Program

- Paid parental leave

Other benefits include

- Flexible and hybrid work arrangements

- Mental Health and Wellbeing Support for yourself and immediate family members

- Employee Recognition Awards and Service Milestone Recognitions

- Peer Support Program

- Annual flu vaccinations

- Access to Reward Gateway – discount offers at over 350 retailers

- And more…

Inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non‑conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer‑employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

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