
Tenancy Manager
4 weeks ago
We have an opportunity for a Tenancy Manager to join our Customers – Services team in our Metro North East Region. This position will be on a permanent full-time basis, based at St Leonards with travel to other SGCH locations as required.
Highlights
- 35 working week, Permanent full time opportunity
- Enjoy non-for-profit salary packaging up to $15,900 per year of your salary tax free plus an additional $2500 for meals, entertainment and accommodation.
- Access Health and Wellbeing programs including Employee Assistance Program- free confidential support for your family
- Paid Parental leave and other great employee benefits
- Great office locations, close to public transport
- Work with an experienced and collaborative team of Housing professionals
What we do
St George Community Housing (SGCH) provides sustainable, safe, and affordable housing as the foundation for our customers to connect to opportunities and build their communities. With a business head and a social heart, we deliver together with passion and purpose, guided by our values. Recognised as Employer of Choice (Public Sector and Not For Profit) at the 2022 Australian Business Awards, at SGCH you can realise your potential, whilst being supported to balance and achieve.
About the Tenancy Manager role
The work of a Tenancy Manager is critical to our business; you are the main point of contact for tenants to access our services and you set the standard for a positive customer experience. You are customer service focused and responsive to tenant requests – working to address day to day tenancy matters as quickly as possible and more broadly supporting tenants to link to services they need to improve their health and wellbeing and sustain their tenancy. You work as part of a team of dedicated SGCH team members including support coordinators and placemaking teams, and external partner organisations with a shared purpose to improve outcomes for tenants and social housing communities.
To succeed in this role, you will have experience in and passion to sustain tenancies for our customers by proactively managing property care, tenant arrears and debt, and anti-social behaviour.
About you (essential requirements)
To succeed in the role, you will have the below key attributes:
- Experience working with people from diverse backgrounds and cultures, including vulnerable people experiencing homelessness, rough sleepers, people managing mental health issues, experiencing domestic and family violence, people with disability, young people, older people.
- Experience in property management in the real estate industry or in the public or community housing sector.
- Knowledge and understanding of NSW Residential Tenancies Act 2010.
- Good written and verbal communication skills including interpersonal skills and the ability to negotiate.
- Self-motivated with a learning mindset, with experience working autonomously.
- Current NSW driving license.
How To Apply
Please refer to the full Tenancy Manager position description for further details including the essential criteria.
If this sounds like you, please send a cover letter addressing the essential criteria and a copy of your up-to-date CV using the form below before 9:00am, Wednesday 29 January 2025.
Accepted file types: pdf, doc, docx, Max. file size: 5 MB.
#J-18808-Ljbffr
-
Tenancy Services Manager
3 days ago
City of Parramatta Council, Australia NSW Department of Communities and Justice Full timeSelect how often (in days) to receive an alert: Create Alert - Location Parramatta with 50% in office attendance - Temporary full-time opportunity until 30 June 2026 (35 hours per week) - Clerk Grade 9/10 - $129,464 to $142,665 plus superannuation and leave loading Your role The Tenancy Services Manager is responsible for the management and delivery of...
-
Manager - Sustaining Tenancies
6 days ago
City of Brisbane, Australia Communify Queensland Ltd Full timeSalary: Level 7 SCHCaDS plus super and salary sacrifice Department: Sustaining Tenancies & Community Care Management Permanent Full-Time | New Farm, Brisbane Make a lasting impact by supporting housing stability and reducing homelessness in our community. About Us At Communify, we support people across all stages of life to live active, healthy, and...
-
City of Bayside, Australia Department of Families, Fairness and Housing Full timeThe Manager, Tenancy and Property provides leadership and management to a team of staff - Focuses on a Social Landlord approach which includes timely and responsive client service - The position is responsible for meeting organisational objectives. An exciting opportunity exists for a Manager Tenancy and Property, Frankston on a ongoing basis in the Client...
-
[Urgent Search] Case Manager
1 week ago
City of Melbourne, Australia Launch Housing Full timeLaunch Housing is an independent Melbourne based community organisation passionately committed to ending homelessness. We provide high quality housing and an innovative range of support, education and employment services to bring solutions to homelessness under one roof for thousands at risk of, or experiencing the crisis and trauma of homelessness. Our...
-
Retail Design
4 weeks ago
Council of the City of Sydney, Australia Mirvac Full timeOverview Mirvac is a brand that creates and curates better experiences. We are more than developers or builders – we are visionaries, and our ability to see the world differently drives us to be bold, embrace innovation and diversity, and lead with optimism. As creators of positive change, we see each new project as an opportunity to leave a lasting...
-
Maintenance Handyperson
4 weeks ago
Willoughby City Council, Australia SGCH Group Full time- Permanent full time. Monday to Friday – 35 hour working week - Enjoy non-for-profit salary packaging up to $15,900 per year of your salary tax free plus an additional $2500 for meals, entertainment and accommodation. - Work with a supportive and collaborative team. - Company van and equipment provided. - Career development and growth opportunities. -...
-
Tenancy Facility Services Manager
1 week ago
Melbourne City Centre, Australia HAYS Full timeGovernment agency | 24 month contract | up to $120k package | CBD Location| full time hours onsite **Your new company** My client, a specialised Victorian government agency who interact with multiple state government departments and other agencies, are seeking an experienced Tenancy Facility Services Manager for a 24 month fixed term contract. **Your new...
-
[Urgent] Housing Officer
3 weeks ago
Albury City Council, Australia Community Housing LTD Full timeAbout Us Aboriginal Community Housing Limited (ACHL) plays a vital role in addressing housing needs within Aboriginal and Torres Strait Islander communities across Australia. As a national Tier 1 Aboriginal community housing organization, ACHL focuses on providing culturally appropriate property and tenancy management services, which means we are dedicated...
-
[Immediate Start] Property Care Specialist
4 weeks ago
Fairfield City Council, Australia SGCH Group Full time- 35 working week, contract full time opportunity till 13 October 2025 - Enjoy non-for-profit salary packaging up to $15,900 per year of your salary tax free plus an additional $2500 for entertainment (covering both meal and venue/accommodation expenses) - Access Health and Wellbeing programs including Employee Assistance Program- free confidential support...
-
(High Salary) Housing Officer
2 weeks ago
Coffs Harbour City Council, Australia Iaawg Full timeHousing Officer page is loaded## Housing Officerlocations: Coffs Harbour, North Coast, NSWtime type: Part timeposted on: Posted Todaytime left to apply: End Date: November 3, 2025 (30 days left to apply)job requisition id: JR105105* **Perm Part time| 28 hours/ week*** **Location: Coffs Harbour, NSW*** **Salary: $69K + Super + NFP Salary packaging...