Medical Secretary

Overview

We are seeking an enthusiastic and professional Medical Receptionist to provide administrative and customer service support within our Consulting Suites at Ramsay Clinic Northside. As the first point of contact for patients and visitors, you’ll be instrumental in creating a warm and efficient experience that reflects our commitment to quality care.

This is a full-time position ideal for someone who thrives in a dynamic environment, enjoys building strong professional relationships, and takes pride in delivering outstanding service.

Responsibilities

- Contribute to the smooth and efficient operation of our consulting suites.
- Be the welcoming face of our practice, ensuring every client enjoys a positive experience from their first point of contact.
- Manage patient appointments, maintain accurate records, and process accounts with precision.
- Build meaningful connections within the healthcare community and collaborate closely with our clinical team.
- Play an active role in enhancing the overall experience for both patients and staff through your professionalism, organisation, and attention to detail.

Skills and Experience

To be successful in this role, you will thrive in a busy, client-facing environment providing exceptional customer service. You love the challenge of a high performing team as you are self-motivated, highly organised and can priorities efficiently.

You will also demonstrate:

- Experience and knowledge of multiple patient management systems and software such as Blue Chip and Medical Director
- Previous experience in a Medical Practice.
- Understanding of Medicare Benefits Schedule (MBS).

What’s in it for you?

- Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.
- Discounts: Ramsay Rewards - Access great deals at over 100+ major retailers. Hospital, Allied Health & Pharmacy discounts -you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.
- Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support 24/7.
- Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.

The Hospital

The Hospital is owned and operated by Ramsay Health Care, a global operator of private hospitals and primary care clinics with over 70 Australian sites employing over 34,000 people. We have been focused on delivering high-quality patient care and practising the Ramsay Way philosophy of ‘People Caring for People’ since 1964.

Requirements

- Must provide a National Police Check conducted within the previous 12 months
- According to the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases.

To Apply

All applications must be lodged online. Applications made by recruitment agencies will not be considered.

For enquiries, please contact Lucinda Rottcher via email, RottcherL@ramsayhealth.com.au

Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com

Advertised: 30 Oct 2025 AUS Eastern Daylight Time
Applications close: 27 Nov 2025 AUS Eastern Daylight Time

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