▷ [Immediate Start] Customer Centre Representative

2 weeks ago


Melbourne, Australia Zone IT Solutions Full time

Overview

Join our team at Zone IT Solutions as a Customer Centre Representative In this dynamic role, you will serve as a vital link between our clients and the company, providing top-notch customer service while helping our customers navigate our services. We are seeking enthusiastic individuals ready to tackle challenges and deliver solutions in a fast-paced environment.

Responsibilities

Your responsibilities will include:

- Handling customer inquiries and account management for service activation.

- Scheduling appointments and informing customers about service processes.

- Utilizing various systems to retrieve information and provide accurate solutions.

- Employing effective questioning techniques to understand and resolve customer issues.

- Prioritizing tasks to meet performance targets and deadlines.

Requirements

Requirements:

- Experience in a customer service or call center environment.

- A strong commitment to enhancing customer satisfaction and experience.

- Excellent problem-solving skills with the ability to provide timely resolutions.

- Ability to remain calm under pressure and manage difficult customer situations.

- Strong communication skills for interactions with customers and team members.

- Basic analytical skills and familiarity with telecommunication systems.

- Exceptional listening skills and the capacity to understand customer concerns effectively.

#J-18808-Ljbffr



  • Melbourne, Australia U-Haul International, Inc. Full time

    Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers get all the help they need on their...


  • Melbourne South Eastern Suburbs, Australia Page Personnel Full time

    Immediate Start - Min 3 Month Contract - Heatherton Location **About Our Client**: Reporting to the Customer Service Manager, your main role and responsibilities will include but not limited to: - High-volume sales order data entry of customer orders, daily. - Answering inbound calls from customers. - Forwarding customer feedback and complaints to the...


  • Melbourne, Australia ClearCompany Full time

    Data Centre Electrical Engineer - Senior/Associate Salary Guide: $140k - $180k + super + profit share Location: Melbourne OR Sydney Overview Mission Critical Recruitment are seeking a first class electrical engineer with strong experience in producing world class electrical designs for data centres. Upon joining, you will go straight in as electrical lead...


  • Melbourne, Australia Catch Full time

    Catch is embarking on an exciting journey of growth, as our business grows so does our team. We are currently seeking a Customer Service Representative to join our Head Office. As a Customer Service Representative you will provide exceptional level of customer service in a timely and professional manner. The time is now to be part of the Catch team. No two...


  • Melbourne, Australia Commonwealth Bank of Australia Full time

    Customer Service Representative **You are** a hard worker who's driven to make a difference for our customer **We are a** diverse and inclusive team **Together we** can create brilliant customer experiences **Do Work that Matters** As a Customer Service Representative within our contact centre you'll be the friendly voice our customers hear when the...

  • Call Centre

    20 hours ago


    Melbourne, Australia Global 360 Full time

    Start your career by joining the Johns Lyng Group! We are an established, innovative and fast paced construction company with a reputation for excellence. - **Johns Lyng Group**: - **Doncaster Location**: - **Full-Time Opportunity** **The Role**: An exciting full-time opportunity is now available for a highly motivated and proactive individual to join our...


  • Melbourne, Australia Kingswim Full time

    Overview The opportunity Would you like a fun, flexible and impactful role alongside a passionate team? Do you have a passion for making a real difference in young people’s lives? Kingswim are seeking an enthusiastic and engaging individual to join the leadership team at Caroline Springs, in the role of Assistant Centre Manager. The Assistant Centre...


  • Melbourne, Australia Commonwealth Superannuation Corporation (CSC) Full time

    Posted: 15/04/2025 Closing Date: 30/04/2025 **Job Type**: Fixed Term Location: Melbourne Job Category: Call Centre and Customer Service,Insurance & Superannuation **Your new role** As a Customer Engagement Representative, you'll have the chance to positively impact our customer’s lives and enhance the experience for our customers. The key to success...


  • Melbourne, Australia Employ Full time

    6-month temp contract with view to perm - starting ASAP - Hybrid role - Located in Mulgrave - Free parking onsite - Supportive & energetic team environment - **Based in Mulgrave - onsite parking**: - **6-month temp contract with view to perm - starting ASAP**: - **Monday to Friday - No weekend work!**: - **Hybrid role - 2 days WFH after training**: -...


  • Melbourne, Australia Weploy Full time

    **Benefits!**: - Award Winning Australian Brands - Competitive salary - Immediate starts - Great team culture **Your Next Role**: **Calling all Energy specialists!** We're looking for resilient, enthusiastic, and customer driven individuals with at least 6-12 months recent contact centre experience, ideally within the Energy industry. We're partnering...