Customer Marketing Specialist Customer Marketing Specialist

As a Marketing & Design Assistant you will report to the Customer Marketing Communications Manager in the Marketing & Communications department based in Sydney for a permanent contract.

As a Marketing & Design Assistant you design and produce marketing materials and digital assets for use across print, social media, email campaigns, and websites. You apply graphic design principles (e.g., layout, imagery, typography) to support internal and external communications, promotions, and events. By using industry-standard tools such as Adobe Creative Suite and Canva you develop brand-aligned content across brochures, flyers, POS displays, and merchandise. You support trade marketing activities, manage internal portals, coordinate suppliers, and maintain design consistency across all touchpoints. You provide creative and administrative support to the wider marketing team and work under limited supervision for routine tasks and assist with varied projects that require initiative and cross‑functional collaboration.

What you will do

- Assist with the development of creative content for in‑branch events & activations and ensure all materials align with brand guidelines and are delivered on time and to spec

- Support state teams with trade marketing and merchandising needs, coordinating with external suppliers such as commercial artists, photographers, printers and sign companies as required

- Maintain the POS and Merchandise Portal, ensuring all materials are current, accessible, and aligned with campaign requirements and assist internal stakeholders with the design of communications, case studies, newsletters, and staff updates

- Provide graphic design assistance for business presentations, ensuring visuals are brand‑aligned and engaging

- Assist in the coordination of graphic assets and other creative projects and be involved with the concepts of the promo – this may include ideation, design of look of feel, prize selection etc.

- Support Marketing & Communications Department to ensure all advertising promotional material is available as per agreed plans

- Prepare for the company's participation in trade events and customer events, including co‑ordination and orientation of displays, products, advertising and promotional literature

- Maintain showroom to ensure space is always ready for external customer events and provide extra support when events are scheduled

What you bring

- Preferred Tertiary study in Marketing or experience within the Marketing function with at least one to threeyears' experience in a Graphic Design or Marketing support role (in‑house or agency)

- Experience in trade marketing or POS merchandising

- Proficiency in Adobe Creative Suite (InDesign, Illustrator, Photoshop) & Canva and familiarity with Microsoft Office (PowerPoint, Word, Excel) for presentation and administrative tasks

- Strong attention to detail, ability to follow brand guidelines and strong communication & interpersonal skills

- Comfortable managing multiple tasks and working to deadlines

- Experience with basic print production and supplier coordination is highly desirable

- Familiarity with web CMS or digital asset management tools and knowledge of Hootsuite would be an asset

What we offer

- Personalized onboarding experience programme designed to make your first days smooth

- Opportunities to learn and grow through Hager Group's awarded HiUniversity

- Internal career opportunities, over 25% of our recruitments are through internal mobility

Our success relies on collective energy. Apply now and power up your future with us

#J-18808-Ljbffr