Technical Support Officer

This is a permanent part-time (0.2 FTE) position commencing Term 1, 2026

With a vision of Together, Millars Well Primary School has an unwavering focus on ensuring that all of us work together to ensure that everyone within our community experiences both friendship and achievement.

Our staff are highly collaborative, open, supportive and welcoming. Our school’s culture is connected, safe and nurturing. We stand by our vision of Together and are genuinely committed to ensuring everyone, including our staff, experience Friendship and Achievement.

Find out more about our school by visiting millarswellps.wa.edu.au or Schools Online.

The Role

The role of the Technical Support Officer is to maintain the school’s Information and Communication Technology (ICT) systems and network, ensuring reliability and sustainability to enhance the learning environment.

The successful applicant will ideally provide advice on technical issues and collaborate with administration to maintain and develop the network system. Additionally, they will also provide technical support and training to all users throughout the school site on various software applications and provide access to systems and resources.

The successful applicant will be responsible for the installation, troubleshooting, and ongoing maintenance of information systems and ICT equipment in accordance with the school business needs and Department of Education policies and guidelines. This includes maintaining accurate records of ICT assets and resources and the development, implementation, and monitoring of a replacement plan.

We highly value applicants who have the ability to work as part of a versatile team, liaise with other Department of Education personnel and communicate with external providers.

Experience working in a school would be highly desirable, and in particular, a thorough understanding of standard operating systems and their associated software. Suitable applicants will work with a diverse range of people and professionals to deliver customer service. The ability to build strong relationships and to work well with key stakeholders is highly regarded.

Want to know more?

Full details of the role, selection criteria and training requirements are listed in the attached Job Description Form (JDF).

For more information about this opportunity, please contact Tammy Brown, Manager Corporate Services on (08) 9187 6900 or emailing tammy.brown@education.wa.edu.au.

Equity and Diversity

We are committed to an inclusive and culturally responsive workforce reflecting the diversity in our schools and the Western Australian community. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, young people, people of diverse sexualities and genders, people with disability, and people from culturally and linguistically diverse backgrounds.

Explore our Equity, Diversity and Inclusion Plan 2021-2025 for more details.

Eligibility

- be an Australian or New Zealand citizen, permanent resident or have a valid visa with relevant work rights for the term of the appointment.

- obtain a valid Working With Children Check before you start; and

- consent to a Nationally Coordinated Criminal History Check and obtain a current Screening Clearance Number issued by the Department of Education’s Screening Unit before you start.

Additional eligibility and training requirements are outlined in the attached Job Description Form (JDF).

Application Instructions

Apply online in two easy steps:

Step 1: Select Apply for Job

Complete the online application form, including details of two (2) work related referees, preferably one (1) being your current line manager.

Step 2: Attach your documents

Your application should include:

- A CV of up to two (2) pages outlining your employment history and professional learning summary relevant to this position.

- A three (3) page statement addressing the following selection criteria as outlined in the attached JDF.

- Demonstrated verbal, written and interpersonal communication skills with the ability to liaise effectively with staff at all levels.

- Demonstrated conceptual and analytical skills, including the ability to develop innovative solutions to information technology problems.

- Demonstrated ability to install and maintain network systems incorporating the Internet and Electronic Mail.

- Demonstrated organisational skills to develop effective administrative practices and the initiative to work with minimum supervision.

It is recommended you have your attachments ready before selecting Apply for Job.

Your application must be received before the closing date and time. Late applications will not be accepted.

For technical support submitting your application, you can call the Department of Education’s Recruitment team on (08) 9264 4127 for assistance.

Advertised Vacancy Number: IPS/SS995202

Suitable applicants may be considered for similar vacancies arising within the next 12 months following this selection process. This may include circumstances where the successful applicant declines or vacates the position.

The Department applies a four (4) day breach period to this selection process.

Applications close: 4.30pm (AWST) on Friday, 14 November 2025

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