Market Manager, Oceania

4 weeks ago

Melbourne, Victoria, Australia Trip Full time
Regular Melbourne Accommodation Job ID: 6117

Update: 2025-08-15

Job Description

About Us

Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising Trip.com, Ctrip, Skyscanner, and Qunar.

Our platforms integrate travel resources from industry partners to help travelers worldwide pursue the perfect trip with exceptional products and services.

We have over 30,000 employees across 30 countries in Asia, Europe, the Americas, and Oceania, aiming to be the world's leading and most trusted online travel family, delivering the perfect trip at the best price for every traveler.

This role is a sales and account management position offering a hybrid work model: 3 days in the office and 2 days WFH.

In this Role, you will:

1. Grow the portfolio of accommodation partners in your market by introducing potential partners and facilitating onboarding.
2. Develop and maintain strong relationships with partners, providing data insights and strategies to increase market share and revenue.
3. Conduct in-market research, provide insights, and hold performance review meetings with key stakeholders.
4. Engage actively with accounts using various communication methods.
5. Review partner performance, implement actions to optimize the portfolio.
6. Resolve partner issues promptly and accurately.
7. Coordinate merchandising activities with special deals and seasonal promotions to support marketing initiatives.
8. Represent Trip.com locally, building the company's profile and providing market insights.
9. Perform other duties as assigned.

What You'll Need to Succeed

- At least 3 years' experience in sales, account management, or revenue within hospitality and tourism.
- Proficiency in English, both written and verbal.
- Excellent presentation and communication skills for various stakeholders.
- Strong relationship-building skills to earn trust and achieve outcomes.
- Highly organized, self-motivated, and target-focused.
- Proactive, persistent, and determined to achieve results.
- Analytical skills to interpret insights and implement actions.
- Committed to superior customer service.
- Valid driver's license and ability to travel domestically 15-20% of the time.
- Must have permanent work rights in Australia with no restrictions.

Why Join Trip.com Group

We offer opportunities to unleash your potential and make a global impact. Our inclusive culture supports your growth and success, whether in your career or personal life. Define your own trip and celebrate your progress with us.

Benefits include:

- Career growth through rapid expansion and diverse opportunities.
- Internal transfers and global job rotations for international career development.
- Learning programs in leadership, soft skills, and professional expertise.
- Flexible work arrangements.
- Fun company-sponsored events for holidays, birthdays, and team building.

Discover more opportunities at https://careers.trip.com

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