Market Manager, Oceania

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Trip.com Group is a leading global travel service provider comprising Trip.com, Ctrip, Skyscanner, and Qunar. Across its platforms, Trip.com Group integrates travel resources from industry partners to help travellers pursue the perfect trip with exceptional products and services. We have more than 30,000 employees across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and to be the world's leading and most trusted family of online travel brands that deliver the perfect trip at the best price for every traveller.

This role is a sales and account management role that provides a hybrid working model with 3 days in the office and 2 days WFH.

• Grow the portfolio of accommodation partners in your assigned market by introducing potential partners to Trip.com and facilitating their onboarding process.
• Develop and maintain strong relationships with partners by providing data insights and implementing strategies to increase their market share and revenue opportunities.
• Perform in-market research, provide insights and conduct performance review meetings with key stakeholders in your assigned market.
• Develop a high level of engagement with assigned accounts, applying an array of communication methods.
• Review partner productivity performance and implement actions to ensure your portfolio of accounts is consistently optimised.
• Accurately and promptly resolve partner issues.
• Secure and coordinate merchandising activities for accommodation partners with special deals and seasonal promotions, supporting Trip.com marketing initiatives.
• Represent Trip.com in the local market by building the company's profile with key stakeholders and providing expertise in the local industry on market insights and trends.
• Perform ad-hoc duties as assigned.

• 3+ years' experience in sales, account management or revenue experience within the hospitality & tourism industry.
• Proficiency in English language skills, both written and verbal.
• Excellent presentation and communication skills with the ability to communicate to various stakeholders at different levels.
• Strong relationship builder with the ability to earn the trust of others to achieve reciprocal outcomes.
• Highly organized and self-motivated, with a demonstrated ability to prioritise work and meet critical targets and deadlines with accuracy.
• A self-starter that is determined, motivated, persistent, and has a strong ability to act to achieve key results for the company.
• Demonstrated analytical skills with the ability to present insights to different stakeholders and implement action plans based on those insights.
• Strong work ethic and commitment to providing superior customer service to key stakeholders.
• A valid driver's license and the ability to travel domestically 15-20% of your working time are required.
• Only candidates with permanent work rights in Australia will be considered.

We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respects team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your progress by recognizing the progress you have made.

• Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions
• Internal transfer is encouraged, and global job rotation program enables you to pursue a global career path and make a global impact
• We provide learning opportunities to further your career in areas of leadership capability, soft skills and professional expertise.
• We encourage flexible work arrangement
• Have fun with company-sponsored greetings and activities at holidays, birthdays, and team events.

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Business Development, Product Management, and Sales
• Industries: IT Services and IT Consulting, Technology, Information and Internet, and Travel Arrangements