Support Worker Senior

Every day counts—help people live life to the fullest.

Our Hornsby Day Program is seeking a dedicated and proactive Senior Support Worker to join our team in North-West Sydney.

In this role, you’ll contribute to the community by assisting the Coordinator with daily operations and empowering customers to achieve their life goals, build independence, and embrace new opportunities.

About Northcott:

At Northcott, we believe everyone deserves the opportunity to live life their way. As a not-for-profit disability service provider, we support people with disability to explore possibilities, achieve goals, and live the life they choose.

With more than 90 years of experience and a strong presence across NSW, QLD and the ACT, Northcott is one of Australia’s largest and most trusted disability service organisations. Every year, we provide people with a disability, along with their families and carers, with personalised and empowering support.

We are a registered NDIS provider employing more than 3,000 dedicated staff across metropolitan and regional locations.

Before applying for a role at Northcott, we encourage you to visit our website to learn more about our mission to ensure our values and culture are a good fit for you: Our Story.

Responsibilities

As a Senior Support Worker in Northcott’s Hornsby Day Program, I will contribute positively to the community by assisting the Coordinator with daily operations and empowering customers to achieve their life goals, build independence, and actively participate in their community.

I will:

- Demonstrate my two years’ experience supporting people with disabilities, helping them achieve their personal goals and outcomes.
- Work across various on-site programs, including Adult Recreational, Life Skills, Work and Study, and Skills for Life.
- Support customers in their day-to-day activities, helping them build confidence, independence, and meaningful connections.
- Facilitate engaging group activities such as art, drama, music, cooking, gardening, or travel training.
- Assist with the Work and Study Skills program, supporting customers to explore employment or education pathways.
- Develop and maintain positive relationships with customers, families, and external stakeholders.
- Implement and review Individual Program Plans, ensuring customer goals are person-centred and outcome-focused.
- Demonstrate problem‑solving and decision‑making skills by identifying challenges and developing practical solutions.
- Apply a strong understanding of Work Health and Safety (WHS) principles to create a safe and supportive environment.
- Work both autonomously and collaboratively within a dynamic team environment.

As a Northcott Senior Support Worker, I’ll help customers build confidence, independence, and connection — making every day a chance to create meaningful change.

Why do I want this role at Northcott?

At Northcott, we prioritise your well-being and success. Our team enjoys a wide range of benefits designed to support work-life balance, financial well-being, and personal growth:

- 5 Weeks Annual Leave – Enjoy extra time off to rest, recharge, and maintain a healthy work-life balance.
- Salary Packaging – Boost your take-home pay with salary packaging options, including up to $15,900 for general expenses and $2,650 for meals and entertainment.
- Perkbox – Access everyday savings, exclusive discounts, and wellbeing tools — our way of supporting you beyond your pay.
- Exclusive Discounts & Benefits – Save on health insurance, gym memberships, motor services, and more.
- Family-Friendly Workplace – Enjoy flexibility and support to help you balance your work and home life.
- Learning & Career Growth – Access ongoing training, development, and career advancement opportunities where your contribution is recognised and valued.

When applying internally, Northcott employees are required to notify their Manager and should be aware that their manager may be asked to endorse their application.

Northcott will review candidates throughout the recruitment process, likely before the close date and you will be advised of an outcome. For general enquiries about the role you are applying for, please email recruitment@northcott.com.au.

Diversity and Inclusion Statement

Northcott actively promotes diversity and inclusion in the recruitment process and throughout employment. We are committed to providing a workplace where every person is valued, respected and supported to progress. Northcott welcomes applications from and ensures no one is disadvantaged on the basis of their Aboriginal and Torres Strait Islander identity, culture, LGBTIQ+ identity, disability, gender, age, religion or caring responsibilities. If you require an adjustment to participate in the recruitment process, if you have a preferred contact method or require any information provided in an alternative format, please contact Diversity, Equity and Inclusion at diversity@northcott.com.au.

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